How to Transform Customer Experience by Harnessing the Impact of Intelligent Automation Cigniti Technologies2024-03-22T10:25:51+05:30According to Gartner’s Top Priorities for Customer Service Leaders -2024 – Three priority areas are Self Service, Gen AI, and Customer Journey Analytics. When delved into the primary concern, it became apparent that many customers abandon product or service issues rather than seek agent assistance if online solutions are unavailable. [...] FacebookTwitterLinkedInEmail March 21, 2024 Read more...
Top 6 Security Traps to Avoid in JIRA Implementation Ragupathy Ravishankar2024-02-15T18:49:08+05:30According to Gartner, JIRA is still one of the most popular application lifecycle management (ALM) technologies in many enterprises, with a rating of 4.4 out of 5 for its features. Determining an “issue permission” enabled with the proper security constraints and balancing its project access control is always a [...] FacebookTwitterLinkedInEmail February 15, 2024 Read more...
Overcoming Data Security Challenges in Cloud Computing Cigniti Technologies2023-02-08T10:55:00+05:30As we transition to a cloud computing architecture, data security and privacy must be given top priority. Data loss or data leakage can negatively affect an organization’s brand, reputation, and customer confidence. Data misuse is possible when multiple organizations share resources. Therefore, it is essential to protect data repositories as [...] FacebookTwitterLinkedInEmail September 26, 2022 Read more...
What is Data Breach and How Security Testing Helps Cigniti Technologies2017-10-26T10:59:45+05:30The world is more interconnected than ever, and even businesses that make products that are not related to technology are leveraging digital platforms. It has been firmly established that to have a noticeable online presence would not only result in profit, but would result in a loyal customer base. [...] FacebookTwitterLinkedInEmail February 28, 2017 Read more...
Reliability & Security Will Be Key For Business Adoption Of Wearables Cigniti Technologies2018-10-11T14:54:42+05:30With the advent of BYOD (Bring your own device), enterprises are adding time and resources to ensure they can get the maximum benefit from the personal devices that employees bring to work. In fact, the BYOD market is supposed to reach an astounding $238.39 billion – a CAGR growth [...] FacebookTwitterLinkedInEmail March 6, 2015 Read more...