• #Telecommunications

    Customer Experience Sentiment Analysis - A 5G Incight

    Abstract The compression of service turnarounds from months to mere seconds has shifted emphasis to how products/services are delivered and consumed. Will the decreasing latency to sub-milliseconds with the advent of 5G help customer experience (CX) architects’ study and evaluate sentiments instantly, aligning brand projections closer to consumer expectations? Read the white paper to find out.

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