Southwest-Cigniti QA Day Redefining Quality Assurance in the Digital World

where Freedom Hall @ HDK Building 2702,
             Love Field Dr, Dallas, TX 75235
when 9:00 AM to 12:30 PM CDT | Nov 4th 2022

Event Overview

Businesses need to reimagine the what and how of quality when they implement digital at scale. Quality today goes beyond production, it also impacts customer experience and Digital experience. The path forward demands reimagining QA to ensure success in the digital world with the increasing adoption of DevOps, Agile, Data Engineering, and the influx of AI-led Digital transformation.

At the half-day Southwest Airlines QA Day event, industry experts, analysts, Industry thought leaders, and senior IT leaders will offer rich insights on evolving customer preferences and the changing role of Quality Assurance & Digital Engineering in meeting customer demands.

Key Takeaways

Key Takeaways:

  • A larger perspective on Southwest Airline’s Quality Assurance & Digital Assurance roadmap
  • Airlines – Digital Assurance and Digital Engineering insights and trends
  • Role of Big Data & Analytics in assuring seamless In-flight customer experience
  • Success Journey highlights: Business value delivered, challenges faced, and the learnings in the process

Leadership Message

Tom Merritt

Tom Merritt

CTO & VP of Infrastructure and Services, Southwest Airlines

Tom Merritt

CTO & VP of Infrastructure and Services, Southwest Airlines
Jim Dayton

Jim Dayton

VP & CISO, Southwest Airlines

Jim Dayton

VP & CISO, Southwest Airlines
John Herlihy

John Herlihy

VP of Technology, Southwest Airlines

John Herlihy

VP of Technology, Southwest Airlines
Alice Dungey

Alice Dungey

Director of Technology QMO, Southwest Airlines

Alice Dungey

Director of Technology QMO, Southwest Airlines
Srikanth Chakkilam

C V Subramanyam

Chairman & MD, Cigniti

C V Subramanyam

Chairman & MD, Cigniti
Srikanth Chakkilam

Srikanth Chakkilam

CEO, Cigniti

Srikanth Chakkilam

CEO, Cigniti
Vinay Rawat

Vinay Rawat

CRO, Cigniti

Vinay Rawat

CRO, Cigniti
Raghuram Krovvidy

Raghuram Krovvidy

Chief Delivery Officer, Cigniti

Raghuram Krovvidy

Chief Delivery Officer, Cigniti

Speakers

Dorothy Creamer

Dorothy Creamer

Senior Research Analyst, IDC

Dorothy Creamer

Senior Research Analyst, IDC
Sumithran Danabalan

Sumithran Danabalan

SVP of Consulting - Digital Engineering Services, Cigniti

Sumithran Danabalan

SVP of Consulting - Digital Engineering Services, Cigniti
Jon Barcellona

Jon Barcellona

Senior Director of Cybersecurity Engineering, Southwest Airlines

Jon Barcellona

Senior Director of Cybersecurity Engineering, Southwest Airlines
Brenda Lane

Brenda Lane​

Senior Technology Consultant, Southwest Airlines

Brenda Lane

Senior Technology Consultant, Southwest Airlines

Schedule

 
November 4th 2022
*All times in CDT
9.00 AM to 9.30 AM

Registrations & Raffle draw | Coffee and Snacks


9:30 AM - 9:40 AM

Welcome Speech

Srikanth Chakkilam - CEO, Cigniti
Vinay Rawat - CRO, Cigniti

Leadership Message (Video)

Tom Merritt
CTO & VP of Infrastructure and Services, Southwest Airlines
Jim Dayton
VP & CISO, Southwest Airlines
John Herlihy
VP of Technology, Southwest Airlines


9:40 AM - 9:45 AM

Success Journey Highlights (video)


9:45 AM - 10:00 AM

Southwest Airlines & Cigniti - A Journey of Success 

Alice Dungey
Director of Technology QMO, Southwest Airlines
Manish Pandey
SVP of Sales, Cigniti


10:00 AM - 10:45 AM

Southwest Airlines & Cigniti Journey - Learnings and Achievements


10:45 AM - 11:00 AM

Break (Coffee/Tea and Cookies)


11:00 AM - 11:15 AM

Analysts' view on Airlines Industry

Dorothy Creamer
Senior Research Analyst, Hospitality and Travel Digital Transformation Strategies, IDC


11:15 AM - 12:00 PM

Panel Discussion/Fireside Chat: ‘Perspective: Drive seamless In-flight customer experience with Big Data & Analytics’

Moderator:
Sumithran Danabalan
SVP of Consulting - Digital Engineering Services, Cigniti

Dorothy Creamer
Senior Research Analyst, Hospitality and Travel Digital Transformation Strategies, IDC

Alice Dungey
Director of Technology QMO, Southwest Airlines

Jon Barcellona
Senior Director of Cybersecurity Engineering, Southwest Airlines

Brenda Lane
Senior Technology Consultant, Southwest Airlines


12:00 PM - 12:15 PM

Rewards for the Game/Quiz winners


12:15 PM - 12:20 PM

Vote of Thanks


12:20 PM onwards

That's a Wrap | Lunch & Networking

Register Now

By continuing to use this website, you agree to our cookie & privacy policy.

Exciting Giveaways

The Team

Sirisha Peyyeti

Manish Pandey

SVP of Sales, Cigniti

Manish Pandey

SVP of Sales, Cigniti
Kunwar Sachin Srivastava

Kunwar Sachin Srivastava

VP of Global Delivery, Cigniti

Kunwar Sachin Srivastava

VP of Global Delivery, Cigniti
Arunanshu Pal

Arunanshu Pal

Head of Consulting, Cigniti

Arunanshu Pal

Head of Consulting, Cigniti
Harinath Rudravally

Harinath Rudravally

AVP of Global Delivery, Cigniti

Harinath Rudravally

AVP of Global Delivery, Cigniti
Raja Koneru

Raja Koneru

Technology Manager, Southwest Airlines

Raja Koneru

Technology Manager, Southwest Airlines
Nathan Bramble

Nathan Bramble

Manager Technology, Southwest Airlines

Nathan Bramble

Manager Technology, Southwest Airlines
Akl Abdallah

Akl Abdallah

Senior Manager Technology, Southwest Airlines

Akl Abdallah

Senior Manager Technology, Southwest Airlines
Subuhi Ali

Subuhi Ali

Manager Technology, Southwest Airlines

Subuhi Ali

Manager Technology, Southwest Airlines
Melissa E. Kinner

Melissa E. Kinner

Manager Technology, Southwest Airlines

Melissa E. Kinner

Manager Technology, Southwest Airlines
Brenda Lane​

Brenda Lane​

Senior Technology Consultant, Southwest Airlines

Brenda Lane​

Senior Technology Consultant, Southwest Airlines
Rashmi Gupta

Rashmi Gupta

Team Leader Technology, Southwest Airlines​

Rashmi Gupta

Team Leader Technology​, Southwest Airlines
Steve Campos​

Steve Campos​

Senior Manager Technology, Southwest Airlines

Steve Campos​

Senior Manager Technology, Southwest Airlines
Pamela Gaines​

Pamela Gaines​​

Senior Manager Technology, Southwest Airlines

Pamela Gaines​

Senior Manager Technology, Southwest Airlines