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#BankingCase
StudyLeading Bank Reduced Credit-loss Rates & Enhanced Efficiency Through Credit Risk Model Validation
Featured in IDC’s Enterprise Intelligent Services Case Studies: AI-Enabled Analytics
Abstract A bank devised a framework to validate its credit risk model. It took time to validate the concept and comprehend its usage throughout the spectrum of consumers. With this, the validation requests grew and responses to backlogs spiked. Discover how Cigniti’s digital engineering and digital insights expertise helped chalk out an assessment strategy to identify potential gaps to streamline the credit risk model validation process. This reduced credit-loss rates, making significant efficiency gains.Download the Collateral
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#BankingCase
StudyCustomer Lifetime Value Model for a Leading Banking & Financial Group
Abstract A marketing metrics study reveals that the probability of selling to a new prospective customer is 5%–20%, when compared to an existing customer is 60%–70%. A large banking and financial group wanted to enhance its revenue by retaining its customer base, assessing customer value, and targeting them with the right set of tailored products. Discover how Cigniti devised a Customer Lifetime Value Model for the bank and accelerated its customer retention and revenues.Download the Collateral
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#HealthcareCase
StudyA Mobile-First Digital Platform to Help Automate P...
Abstract Longer wait times may have an impact on patient care and may refrain them to seek medical attention. This may affect the continuity of care and disrupt patient outcomes. To mitigate this challenge, a healthcare provider wanted to integrate patients, practitioners, and field workers on a single platform for faster and frictionless treatment. Discover how Cigniti devised a digital platform that streamlined the manual & fragmented processes into connected, automated ones providing accessibility and personalized care.Download the Collateral
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#Financial ServicesCase
StudyScriptless SAP Test Automation CoE for Financing Company
Abstract The finance sector needs to deal with complex lending processes on a day-to-day basis. A development financing provider wanted to improve their customers’ Quality of Experience by automating specific SAP business processes. Discover how Cigniti’s scriptless test automation approach helped them save 70% of their test time.Download the Collateral
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#AirlinesCase
StudyOffshore delivery model for an airline company
Abstract A customer had different automation frameworks to carry out their day-to-day business. In a mission to enable and work towards a common goal, they were looking for quality torchbearers who could accelerate release velocity and reduce costs through a unified automation framework. Learn how Cigniti utilized recommended tool stack and helped client achieve $120K assured savings each year.Download the Collateral
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#InsuranceCase
StudyContinuous Test Automation for an insurance company
Abstract An Insurance company had a critical project which was using a micro service architecture, and it needed to be automated with a stable ReadyAPI automation framework. They were looking for someone who could provide software testing services for 15 critical applications spread across various portfolios. Learn how Cigniti completed 100% of the framework with great reusability for UI and Mobile.Download the Collateral
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#Energy & UtilitiesCase
StudyRPA-led Digital Process Efficiency for a Utilities Provider
Abstract Organizations are making conscious efforts to automate iterative tasks, allowing their employees to focus on business-centric activities. A regulated utilities provider wanted to increase process efficiency and reduce operational costs within their organization using Robotic Process Automation (RPA) solutions. Learn how Cigniti’s RPA expertise resulted in 93% reduction in manual intervention and 30% improvement in business process efficiency.Download the Collateral
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#RetailCase
StudyHelped deliver frictionless digital CX with RPA
Abstract RPA can help retailers automate end-to-end processes through bots with decision-making abilities. A rent-to-own services provider wanted to automate chargeback transaction processes for which its employees were spending 8 hours per day. Discover how Cigniti leveraged RPA bots to reduce the manhours required from 8 hours to 30 minutes.Download the Collateral
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#LogisticsCase
StudyQuality Engineering for waste management company
Abstract Integrated environment solutions play an integral role in efficient and effective waste management. A leading environment solutions provider wanted to establish a robust Quality Engineering Process Governance Model set up for automation, and also implement Agile best practices across their organization. Read how Cigniti's Quality Engineering services offered 85% test automation coverage to them.Download the Collateral
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#CommunicationsCase
StudyScriptless Test Automation for a Telecom Company
Abstract A leading 5G network provider of internet-protocol based voice, videos, communication, and messaging services required an efficient test automation framework for faster test execution. Learn how Cigniti's intelligent no-scripting test automation (iNSta) framework helped them achieve 74% test automation coverage & 44% reduction in test execution time.Download the Collateral
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#CommunicationsCase
StudyDigital Performance Assurance for a Telecom Services Provider
Abstract The increasing demand for high-speed network services has led to accelerating network transformation. A leading provider of internet-protocol based voice, videos, communication, and messaging services required an efficient test automation framework for faster test execution. Learn how Cigniti’s robot framework automation solution reduced test efforts by 65% & maintenance efforts by 20%.Download the Collateral
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#HealthcareCase
StudyDigital Assurance for Medical Devices Company
Abstract Groundbreaking medical device technologies are simplifying complex drug regimens for chronic disease patients. An innovative medical devices company that offers a unique alternative to traditional insulin delivery methods required end-to-end digital IoT assurance & quality engineering services. Discover how Cigniti offered digital assurance support to 90% of their projects, helping them become FDA compliant.Download the Collateral
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