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13 Sep

Why Independent / Specialized Testing Services Providers?

Why Independent / Specialized Testing Services Providers?

  • Client spending transfers from TTS to STS. Spending in STS will equal TTS spending by 2016
  • Demand for STS Has Expanded to Multi-Year Contracts and to “Shift-Left”
  • Proliferation of New Services. Further Automation through IPs. Larger Contract size
  • Clients aiming to Create Testing CoEs
  • Clients using Testing Services in Support of Go-To-Market and Launching New Applications
  • Clients are looking for Third-Party-Certification for Compliance
independent-software-testing-services
  • Financial Services (38%), Telecom & Media (16%) and Retail CPG (12%) are the largest verticals on STS spending
  • Financial Services (19%), Energy & Utilities (12%) and Retail & Logistics (10%) are the fastest growing verticals
  • The adoption of testing has been strong in sectors with large application estates (e.g. banking) Or which are investing in new applications
  • Key Drivers - Regulatory compliance (banking and life science), M&A activity, and new communications media (omni-channel and mobile telephony applications)
  • Financial Services - Retail banking is the main spender in STS driven by cost savings as well as by mobility, payment, omni-channel, and regulatory compliance
  • Telecom & Media - Spending in TME is growing moderately. New usages, e.g. new mobiles, new apps and new models (data monetization and value-added services) are driving spending.
  • Technology vendors - ISVs have key investment priorities revolving around SaaS products
  • Retail & Logistics - STS spending is driven by omni-channel initiatives.
  • Energy & Utilities - New services, e.g. smart grids and meters, and investment in conventional and green energies is driving STS spending
  • Healthcare - Healthcare (U.S.) will remain driven by the Obamacare and ICD 10 migration
  • Public Sector - Central governments tend to increase spending to modernize their administrations and increase ecitizen services
  • Manufacturing - Spending will increase largely related to PLM and IoT /M2M.
  • The global Specialized Testing Services is a high growth industry valued at ~$15.7bn in 2014 growing at ~+12% in 2014 and during the 2014-2019 period
  • Financial Services (38%), Telecom & Media (16%) and Retail CPG (12%) are the largest verticals on STS spending
  • Functional testing represents 75% of STS spending. New offerings in demand are Mobile app testing, security testing, ERP & BI testing, SOA testing and agile testing
  • India based delivery of testing will grow from 54% of STS spending in 2013 to 67% of STS spending in 2018
Nelson Hall Software Testing Services Assessment & Forecast, September 2014
Nelson Hall Software Testing Services Assessment & Forecast, September 2014

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27 Jul

Digital Assurance & Engineering Services | Software Testing | Quality Engineering | Cigniti (A Coforge Company)

01 - GenAI-Slide

Cigniti is now a Coforge company

A strategic game changer in AI & IP-led digital
assurance & engineering IT solutions globally

Explore Coforge
01 - GenAI-Slide

GenAI Broadens the Horizon of Testing More Than Ever Before

The testing services market is four times bigger than the testing products market. We estimate it at more than $23 billion, up from $21 billion in 2019, with conservative annual growth of 2.5%. ~ Diego Lo Giudice, VP, Forrester

Everest Group
Know More
02 - Digital Assurance

Digital Assurance is the Bedrock of Digital Transformation

Know More
03- 95% of CEOs

"95% of CEOs are Pursuing a Digital-first Strategy" ~ IDC

Accelerate your digital transformation journey by leveraging our quality-first approach to digital engineering.

Know More
05 Everest Group

Positioned as a Leader in Quality Engineering Services in the Mid-Market Enterprises PEAK Matrix® Assessment 2024

NelsonHall
04 - NelsonHall

Dominique Raviart, Practice Director, Applauds our AI-led Quality Engineering Capabilities

Read about our strong AI-based analytics & automation, Gen AI, RPA, and cloud migration assurance capabilities

NelsonHall
Access the Report
01 - GenAI-Slide

Recognized as a Leader in the Quadrant Knowledge Solutions Spark Matrix™: Digital Banking Services

In the Q3 2024 report

Everest Group
05 - Zinnov Zones

Positioned in 7 Quadrants of Zinnov Zones for Intelligent Automation Services H1 2024

Across the Executive, Breakout, and Nurture Zones

Zinnov Zones
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Global Leader in

Digital Assurance & Digital Engineering

Cigniti, a Coforge company, is the world’s leading AI & IP-led Digital Assurance and Engineering services company that helps global companies across industries continuously accelerate their Digital Transformation and become Digital-First.

4200+

Digital Champions Around the Globe

92%

Clients Rate Us
4/4

60+

Fortune 500 Companies
Trust Us

10+

Years In Business

Assuring Digital Outcomes

10K+

Applications Assured

1Mn+

Automation Scripts Delivered

$500Mn+

Costs Saved

$3Bn+

Transactions Enabled Daily
Find out more

Re-Imagine Digital Assurance:

Future-Proof with AI Empowerment

A Digital-First Journey Anchored in Quality-First Principles

AI is transforming software testing by enabling improved test efficacy and faster delivery cycle times. Leverage AI across the software testing life cycle.
Click Here

Cigniti Recognized as a Disruptor

HFS Horizons: Assuring the Generative Enterprise™ Services, 2024

Know More

Access the Report

Nasscom
Software Quality Assurance: Building AI-driven Competencies
Report featuring Cigniti
Jan 2024
Expediting the journey from concept to market: Cigniti
Download The Report
FastCompany

Thanks to AI, the coder is no longer king: All hail the QA engineer

Know More

Assuring

Digital Transformation

Accelerating digital transformation with industry-focused & outcomes-driven Digital Assurance & Digital Engineering services.

Banking
Healthcare & Life Sciences
Retail & E-commerce
Airlines

Digital Assurance

Accelerates Digital Transformation

Financial ServicesScaled application security & reduced vulnerability risks of an auto-financing leader by 80x
Healthcare & Life Sciences50% faster testing for a leader in connected Medical Devices
Telecom44% faster testing with scriptless test automation
UtilitiesEnd-to-end RPA solution for a leading provider

WIN THE PLATFORM AGE WITH

DIGITAL ENGINEERING

BankingAchieve 2x Faster Deployment Using Our Expertise in DevSecOps and Continuous Security Testing
BankingReduced credit-loss rates through credit risk model validation for a leading bank
HealthcareDeveloped a mobile-first digital platform to help automate patient healthcare experience

Customers

Admire Us

Insulet

I would describe Cigniti, a Coforge company, as highly collaborative
with a clear focus & expertise in design verification that clearly sets them apart.

Josep Codina
VP, Software Engineering, Insulet

AtomBank
IHG
DGCX
Synovus
Southwest
RAC
Ricoh
Toyota
Subway
LGE KU

Adelphoi

Helped operationalize data to build
a reliable and validated model

Mark Mortimer
Chief Operating Officer, Adelphoi

Senior IT leaders share how our services helped them win in the platform age.

Read More
Cigniti-Client-Home-Garnte-peer-insights

Highest rating (4.8 out of 5) among all application testing service providers globally

NAVIGATE THE DIGITAL JOURNEY WITH

AI-LED & ANALYST-RECOGNIZED IP

BlueSwan

Next-gen Digital Assurance and Quality Engineering platform with predict capabilities

Zastra

Enterprise-grade annotation and collaboration platform for computer vision and GenAI projects

Digital

THINKING

Roundtable
In the News
Podcast

Insights to

Empower Your Digital Transformation

Medical Device TestingA Guide to Understanding FDA’s Cybersecurity Mandates for Medical Device Testing
AI & MLGenerative AI in BFSI: Transforming Fraud Detection, Personalization, and Risk Management
Digital TransformationHow to Build a Scalable Data Annotation Pipeline with Zastra™
Data & InsightsWhy Data Modernization is the Key to Accelerate Enterprise Digital Transformation
Read more insights

Creating a

Larger Societal Impact

Societal Impact

Paul Trotter, Ex Dy. CTO at Atom bank, shares his experience of participating in Cigniti (A Coforge Company) CSR initiatives as part of Project Cignificance.

Paul Trotter

Ex Dy. CTO, Atom bank

Creating a Larger Societal Impact

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20 Jun

Why Independent / Specialized Testing Services Providers?

Why Independent / Specialized Testing Services Providers?

  • Client spending transfers from TTS to STS. Spending in STS will equal TTS spending by 2016
  • Demand for STS Has Expanded to Multi-Year Contracts and to “Shift-Left”
  • Proliferation of New Services. Further Automation through IPs. Larger Contract size
  • Clients aiming to Create Testing CoEs
  • Clients using Testing Services in Support of Go-To-Market and Launching New Applications
  • Clients are looking for Third-Party-Certification for Compliance
  • Financial Services (38%), Telecom & Media (16%) and Retail CPG (12%) are the largest verticals on STS spending
  • Financial Services (19%), Energy & Utilities (12%) and Retail & Logistics (10%) are the fastest growing verticals
  • The adoption of testing has been strong in sectors with large application estates (e.g. banking) Or which are investing in new applications
  • Key Drivers - Regulatory compliance (banking and life science), M&A activity, and new communications media (omni-channel and mobile telephony applications)
  • Financial Services - Retail banking is the main spender in STS driven by cost savings as well as by mobility, payment, omni-channel, and regulatory compliance
  • Telecom & Media - Spending in TME is growing moderately. New usages, e.g. new mobiles, new apps and new models (data monetization and value-added services) are driving spending.
  • Technology vendors - ISVs have key investment priorities revolving around SaaS products
  • Retail & Logistics - STS spending is driven by omni-channel initiatives.
  • Energy & Utilities - New services, e.g. smart grids and meters, and investment in conventional and green energies is driving STS spending
  • Healthcare - Healthcare (U.S.) will remain driven by the Obamacare and ICD 10 migration
  • Public Sector - Central governments tend to increase spending to modernize their administrations and increase ecitizen services
  • Manufacturing - Spending will increase largely related to PLM and IoT /M2M.
  • The global Specialized Testing Services is a high growth industry valued at ~$15.7bn in 2014 growing at ~+12% in 2014 and during the 2014-2019 period
  • Financial Services (38%), Telecom & Media (16%) and Retail CPG (12%) are the largest verticals on STS spending
  • Functional testing represents 75% of STS spending. New offerings in demand are Mobile app testing, security testing, ERP & BI testing, SOA testing and agile testing
  • India based delivery of testing will grow from 54% of STS spending in 2013 to 67% of STS spending in 2018

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20 Jun

Communications

Digital Transformation Enables Seamless Communication

Commercial & Opensource End-to-End Software Testing for Telecom & Broadband Industry

End-to-End Testing for Operations Support System (OSS) & Business Support System (BSS) for the Communications world

Whether providing a seamless broadband connectivity across multiple digital devices, or access to wireless networks, enterprises catering to industries spanning the Communications diaspora need to scale up to meet the continuous demands of their customers. To achieve this goal, continuous software testing, automated scripts, & automated validation of end-to-end business flow are critical.

Our domain competency group (DCG) comprises 100+ SMEs experienced in Open Stack, SDN, NFV, Telecom Protocol Testing, Functional & Non-Functional Testing, Test Automation, & End-to-End Testing for Operations Support System (OSS) & Business Support System (BSS). The DCG also lets you access proven testing processes, standardized templates, & best practices aligned to telecom regulations, along with a comprehensive set of Integrated Test Cases across the major COTS apps used in the telecom industry.

Mobile Functional Testing & Data traffic consumption testing across browsers and networks for a Communications Provider

Mobile Functional Testing & Data traffic consumption testing across browsers and networks for a Communications Provider

A top telecom provider with a 300 million+ user base wanted to analyze data and conduct tests on regional websites for multiple devices and browsers and measure data traffic consumption while browsing multiple websites.

Know how Cigniti, a Coforge company, utilized its mobile test lab comprising of 600+ devices, OS, and network carriers to perform comprehensive testing services that improved test coverage across different platforms, variants, and network conditions over 2G, 3G, and Wi-Fi connection.

Download Case Study

Key Clients

Verizon
tellabs
Teletech
optus
neustar
momentum
MetTel
IMImobile
GloCell
CenturyLink
CableOne
Broadcom

Proprietary test automation framework improved test coverage across modules

Read more

80% Test Automation coverage for a Telecommunications services provider

Read more

The state of 5G wireless revolution in 2020

Read more

Communications Domain Expertise & Benefits

150+

Communications DCG Testers

200%

Reduction in test cycle time (15% cost savings)

100%

Coverage of business requirements

18

Clients

90%

Functional test coverage for Reports, new UI, & Lines testing

90%

Reduction in test suite maintenance cost

Our Service Offerings for the Communications industry

Our specific Service offerings for the communications domain can be divided in four categories:

  • Specialized: This category covers Test Management Office, DevOps, Revenue Assurance, Mobility, Bill to Bill, DW and BI Testing, User Experience, QA Advisory, and IoT
  • Automation: This includes Automation as DevOps accelerator, Front End Applications, Batch & Back End as Usage Processing, Billing, End of Day, End of Cycle, SOAP & REST, and Web/e-Commerce
  • Non-Functional: This includes:
    • Performance Engineering including application level load, Integrated End-to-End, Stability, Client/smart Client stability, Stress/capacity, Volume, Negative testing
    • Security Testing
    • Production Readiness including Performance & Load testing on production HW, Disaster recovery for High Availability/Failover, Production start-up, and DB Backup-/Restore)
    • Post Production Monitoring & Support / Special Events
  • Functional: This covers areas such as Assembly/Product Integration, End-to-End User Acceptance Testing (UAT), and On-Going Support

Our Communication Domain Competency Group

Our Communication DCG comprises of 150+ SMEs providing the best mix of business, functional, & technical testing skills in Voice, SMS, Data GPRS, MMS Testing, etc. Our DCG experts have rich experience in:

  • Commercial tools such as Voice Quality Tester, Wireshark, & Protocols and Systems such as SIP etc.
  • Open Stack, SDN, NFV, Telecom Protocol Testing
  • Test Automation, Functional & Non-Functional, Performance, & Security Testing
  • Dynamic & regulatory-driven Test Data engineering & management
  • Independent Testing, Managed Test Center, & Testing CoE
  • QE enablement & DevTestOps tools
  • Both commercial & opensource End-to-End testing for operations & business support systems (OSS & BSS)

Our DCG provides ready to deploy test frameworks along with access to customizable Test Accelerators that reduce efforts in Test Designing & Test Authoring:

  • Pre-built Test Case Suite for out-of-the box functionality
  • Comprehensive set of Integrated Test Cases across the major COTS apps used in Telecom industry

Our Communication DCG Expertise & Benefits

Our in-house DCG SMEs have an in-depth experience in the communications industry. Our domain expertise spans across the diverse communication channels, such as, Wireless (Internet, mobility) & Wireline (Land Phone, TV), IoT (Apple watch, connected home, connected cars, etc.), SMB/Enterprises as portals for non-communications products, Media & Entertainment, Retail (POS), Cloud & Social, and more. Additionally, our DCG SMEs are experts in the arena of mature Agile & DevOps processes, and can ably support you in your journey of transformation to DevOps along with CI.

We provide end-to-end support for a phased consolidation of systems, and a seamless integrated customer experience to enterprises migrating old legacy systems, transforming to Cloud, involved in purchases & acquisitions, quadruple play (combining TV, Telephone, & Broadband Internet access with wireless service provisions), or Super Play (IoT, entertainment), and want to win back revenue leakage to Over the Top (OTT) service providers.

Contact Us

Leverage our software testing capabilities for Telecom & Broadband Industry & ensure uninterrupted transmission.

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