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Navigate the Digital Journey, the Quality Way
A Keynote by Raghu Krovvidy, Chief Delivery Officer, Cigniti
Going digital requires companies to accept and tread on a journey of continuous change. It means putting business and digital transformation at the core of every activity and then working towards achieving and providing quality in what matters most: Assurance, Automation, Acceleration, and Customer Experience. While laggards see digital as a piece of technology that needs to be integrated into their existing processes to become ’digital,’ Quality-First businesses focus on how to offer quality products and services to customers as quickly as possible while minimizing friction.
Providing quality assurance involves providing business, process, functional, and digital assurance to clients. This, in turn, involves setting up the best automation practices around regression, security, mobile, IoT, Cloud, and performance and monitoring. Going digital helps businesses modernize legacy processes, accelerate efficient workflows, strengthen security, and increase profitability.
By putting quality at the center of everything and ensuring Quality-First as an approach, you become Digital-First. Digital transformation is assured, and you win the Digital game – you lead the league. Listen to Raghu offering rich insights to navigate through your Digital Transformation journey with a quality-first strategy.