Author - Pooja Mulge

08 Mar

Cigniti Technologies Honored as Top Regional Partner – North America by Katalon

Dallas, 17 Feb – Katalon, the leading provider of the most modern, comprehensive quality management platform, has recognized Cigniti Technologies as the winner of its “Top Regional Partner Award” in the North America region.

This award honors the partner that made a significant impact to Katalon's business in North America in 2022.

Cigniti Technologies is the world’s leading AI & IP-led Digital Assurance and Digital Engineering services company. 4100+ Cignitians worldwide help Fortune 500 and Global 2000 enterprises across 24 countries accelerate their digital transformation journey through various stages of digital adoption.

"Cigniti has a great reputation as a market leader in digital assurance and quality engineering. In 2022 Cigniti and Katalon accelerated our partnership by partnering on several joint accounts in North America and engaging in multiple joint marketing initiatives. I’m looking forward to continuing to grow our partnership with Cigniti in 2023 - Matthew Sandberg, VP of Partnerships at Katalon."

"We are thrilled to have win this award by Katalon. We believe platform led automation solutions is a corner stone in our ecosystem led play to accelerate digital software quality for global enterprises. This award further elevates our joint market leadership and positions us to be a respected thought leader helping increase our mindshare amongst our clients and markets - Jayabrata Nag, VP & Global Head, Partnerships & Alliances at Cigniti Technologies."

Katalon helps the world's most recognized brands deliver best-in-class digital experiences by providing them with AI-augmented testing capabilities for their web, mobile, API, desktop, and packaged applications. Used by teams of all sizes in 70+ countries, the software quality management platform offers full-lifecycle capabilities across planning, authoring, organizing, executing, and analyzing automated user journey tests; as well as AI-driven visual testing.

About Katalon
Katalon is a comprehensive, all-in-one quality management platform that enables quality assurance, DevOps and software teams of any size to deliver world-class customer experiences faster, easier, and more efficiently. The platform accelerates end-to-end software development by powering the authoring, execution, and insights of test automation across any app or environment, and flexibly integrates across a team’s architecture and processes. Founded in 2016, Katalon is headquartered in Atlanta, GA. For more info about Katalon, please visit katalon.com.

About Cigniti
Cigniti Technologies Limited (NSE: CIGNITITEC; BSE: 534758) is the World’s Leading AI & IP-led Digital Assurance and Digital Engineering Services Company. Headquartered in Hyderabad, India, Cigniti’s 4000+ employees help Fortune 500 & Global 2000 enterprises across 24 countries accelerate their digital transformation journey across various stages of digital adoption and help them achieve market leadership by providing transformation services leveraging IP & Platform-led innovation with expertise across multiple verticals and domains.

To learn more, visit www.cigniti.com.

Contact
Midhun.pingili@cigniti.com  (+91 8886093093)

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27 Feb

Most notable AI/ML trends to watch out for in 2023

February 27, 2023, 4:35 PM IST

TOI

Artificial Intelligence (AI) and machine learning (ML) are highly advanced technologies that will transform people’s lives on a deeper level than one can imagine in the years to come. The AI and ML market has been expanding quickly for a while. A Fortune Business Insight report predicted that investment in machine learning would reach $209.91 billion by 2029.

Looking ahead to the year, if there is anything we can be certain of, it is that the businesses that are equipped to deal with uncertainty — from market fluctuations to geopolitical instability will be the ones best positioned to serve their customers, employees, and stakeholders. AI has seen exponential growth in the last five years because it has gifted humans with new capabilities to use data to swiftly respond to changing environments as soon as new data comes in.

We have listed down the major AI and ML trends that will be dominant in 2023 and beyond.

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06 Feb

Cigniti Technologies Q3FY23 Revenue

Consolidated Revenue Rs. 428.0 crores and Net Profit Rs. 46.6 Cr
Standalone Revenue Rs. 184.1 crores and Net Profit Rs. 31.7 Cr

Consolidated Financial Performance for Q3YF23 v/s Q3FY22 (Corresponding Year)

  • Revenue of Rs. 428.0 crore v/s. Rs. 325.4 crore [31.5%]
  • Reported EBITDA of Rs. 64.0 crore v/s. Rs. 40.4 crore [58.3%]
  • PAT of Rs. 46.6 crore v/s. Rs. 26.6 crore [75.3%]

Consolidated Financial Performance for Q3FY23 v/s Q2FY23 (Corresponding Quarter)

  • Revenue of Rs. 428.0 crore v/s. Rs. 416.7 crore [2.7%]
  • EBITDA reported of Rs. 64.0 crore v/s. Rs. 60.8 crore [5.4%]
  • PAT of Rs. 46.6 crore v/s. Rs. 41.5 crore [12.1%]

Hyderabad, January 31,2023: Cigniti Technologies Limited, world’s leading AI & IP-led Digital Assurance and Digital Engineering services company, announced the consolidated financial results for the quarter ended December 31st, 2022.

The company’s reported Net Profit for Q3FY23 stood at Rs 46.6 crore as against Net Profit of Rs. 41.5 crore in Q2FY23.

The Company’s Consolidated Revenue from operations for the quarter under consideration increased by 2.7% to Rs. 428.0 crore as against Rs. 416.7 crore in Q2FY23.

EBITDA margin for the December quarter was at Rs 15.0% and EBITDA stood at 64.0 crore, up by 5.4% compared to Q2FY23.

Management Commentary

Commenting on the results, Mr. C V Subramanyam, Chairman & MD, said, "We have sustained our growth momentum and delivered a robust performance in the quarter in spite of the challenging business environment. While we are cautious about the economic outlook, we are very confident that we will continue this momentum in the coming quarters. The increased dependency on digital as a business driver for global companies is more critical than ever before. It certainly augurs well for us, and we believe we will be able to add continued value for our client’s growing digital assurance and digital engineering needs.”

Highlights for the quarter ended December 31, 2022

  • Revenue from the top 5 clients contributed approximately 24.4% of the Revenue
  • BFSI, Retail & e-commerce and Travel & Transport sectors contributed the most to the revenue for Q3FY23
  • Revenue split geographically: North America & Canada – 84.6%, UK & Europe – 7.2%, Rest of the World - 8.2%.

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17 Jan

Cigniti Technologies Partners with LambdaTest to Accelerate the Digital Assurance and Digital Transformation Journeys of Global Companies

January 11, 2023, Dallas: Cigniti Technologies, the world’s leading AI & IP-led Digital Assurance and Digital Engineering services company, today announced it has partnered with LambdaTest – a leading continuous quality testing cloud platform that helps developers and testers ship code faster. The partnership allows Cigniti to tap into LambdaTest innovative HyperExecute platform that provides secure, scalable, and insightful test orchestration for customers at different points in their DevOps (CI/CD) lifecycle.

Through this collaboration, Cigniti and LambdaTest provide their customers with a smart test orchestration platform that helps clients run end-to-end automation tests at blazing-fast speeds enabling faster time-to-market across industries and geographies.

Cigniti’s CEO, Srikanth Chakkilam, commenting on the strategic partnership, said, “As the world propels further into the software-driven digital platform age with cloud orchestration and DevOps becoming imminent, clients across industries are continuously looking to provide frictionless digital experiences at breath neck speeds. At Cigniti, we believe that our globally leading AI-led Digital Assurance services expertise is complemented strategically by the highly acclaimed capabilities of LambdaTest’s platform for go-to cloud test orchestration. This is a firm step towards our endeavor to accelerate digital transformation initiatives of global businesses through IP and Platform-led Digital assurance capabilities.”

Asad Khan, CEO at LambdaTest, said, “We are thrilled to have Cigniti partner with us. We believe joining forces with Cigniti will be a force multiplier in further accomplishing our mission of making the lives of testers and developers easier. As we continue to strengthen our HyperExecute platform and its ecosystem, Cigniti’s continued market leadership and deeper understanding of enterprise digital quality assurance and test automation market the world over will add immense value to our journey ahead. Cigniti’s world-class service delivery and innovation labs will add more value to our joint efforts to delight customers with superior solutions.”

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29 Nov

Cigniti in Partnership with Atom has won the Testing Team of the Year Award at The European Software Testing Awards 2022

London, UK, Hyderabad, India 29th November 2022: Cigniti Technologies, the world’s leading AI & IP-led Digital Assurance and Digital Engineering services company, in partnership with Atom bank, UK's first app-based bank, has won the “Testing Team of the Year” at The European Software Testing Awards (TESTA) 2022 in London. Atom bank, in partnership with Cigniti, was also chosen as a finalist in three categories, namely ‘Best Test Automation Project – Functional’, ‘Testing Team of the Year’, and ‘Most Innovative Project’. TESTA celebrates companies, teams, and individuals who have accomplished significant achievements in the Software Testing and Quality Assurance space.

"This award is an outcome of the effective teamwork built around the ability to handle changing requirements, problem-solving skills, razor-focused delivery, and strong team ethos in helping our global clients like Atom bank in delivering reliable and frictionless user experiences to the end customers through software quality as a key enabler. Atom bank is one of Cigniti’s strategic clients and this recognition is a testament to our deep rooted expertise in the AI, IP-led Digital assurance, automation, continuous testing, and quality engineering services for the banking industry and the UK market,” says Srikanth Chakkilam – CEO, Cigniti Technologies.

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05 Sep

Cigniti Technologies supports NICU/SNCU Facility at the Mother and Child Health Center, Nalgonda, Hyderabad, with medical equipment.

Nalgonda, 2nd September 2022:  Cigniti Technologies, the world’s leading AI and IP-led Digital Assurance and Digital Engineering services company, launched a NICU/SNCU facility at the Mother and Child Health Center, Nalgonda district, Hyderabad today. The facility was launched as part of the company’s CSR efforts undertaken in the field of "Health" to create a long-term impact by equipping government hospitals with better health infrastructure. The facility was inaugurated by Mr. C V Subramanyam, Chairman and Managing Director at Cigniti Technologies, along with Mr. Sairam Vedam, CMO at Cigniti Technologies, Ms. Urmila Markili, Senior Vice President at Cigniti Technologies and Mr. Midhun Pingili, Senior Director Marketing at Cigniti Technologies. Mr. Kancharla Bhupal Reddy, MLA, Nalgonda, Govt. of Telangana and Mr. Mayur Patnala, Founder and CEO, Nirmaan Organization, graced the occasion at the hospital.

Cigniti joined hands with Nirmaan Organization to address the acute shortage of NICU/SNCU beds and donated medical equipment like Radiant Warmers, Phototherapy machines, Pulse oximeters, Syringe and Infusion pumps, Multipara monitors, HFNC machines, and air conditioners for the ward, which are essential to serve critically ill or premature newborn infants who are at the age of less than 28 days. The supported facility serves a population of 14 lakh people in the district headquarters and rural villages surrounding the district. With this upgrade, the facility would be able to serve about 1,000 infants per year.

"We are passionately focusing on making healthcare accessible and available for all. A lack of infrastructure in rural and remote areas is a major contributor to a high rural infant mortality rate. By equipping the facility with life-critical medical equipment, we’re trying to offer our contribution in improving care quality available to the residents of Nalgonda”, stated C.V. Subramanyam, Chairman and Managing Director of Cigniti Technologies, on the occasion.

Post Covid-19, the ward will be useful in treating infants who require specialized care and highly valued medicines that are very expensive in private set-ups," (Quote from Hospital management)

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07 Jun

Accelerating the Banking Transformation with Digital Assurance

Date:

Thursday Jul 7, 2022 |  11 AM EDT   |   4 PM UK

Speakers:

Thanuja Karunamoorthy - Vice President, Digital Banking, Technology at EQ Bank
Raghuram Krovvidy - President & Global Delivery Head at Cigniti
Sairam Vedam - Chief Marketing Officer at Cigniti

Abstract:

Why should you attend the Webinar?

Banking is getting disrupted by next-gen omnichannel, smart, modular, and open banking experiences. Additionally, there is an increased Digital Transformation effort across the domain post-COVID. Banks are opting for hybrid and co-located delivery to accelerate business through customer-centric apps. The industry is constantly on the lookout to accelerate its efforts to build modern, robust, intuitive, secure, and future-ready software.

Hear thought leaders - Thanuja, Raghu, and Sairam as they discuss the customer’s evolving demands from digital banking experiences and how senior IT leaders are turning to Digital Assurance to accelerate Digital Transformation and go Digital-First.

Your key takeaways from this webinar:

  • Learn how thought leaders are approaching the new imperatives of digital experience in Banking and Financial Services
  • Gain actionable insights from real-life success stories (and some not so successful ones)
  • Best practices for assuring a superior digital experience

Who should attend?
IT, QA, and Digital leaders from Banking, Financial Services or other industries who are looking to stay ahead by providing superior digital experiences.

Register Now

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25 Mar

Cigniti CEO in Conversation With Dalal Street Investment Journal on 5G-Enabled Industries and Cigniti’s Strategic Outlook

Dalal Street Investment Journal, 25 Mar 2022

CEO Banner

5G-enabled industries have the potential to drive and define the next decade of innovation, believes Srikanth Chakkilam, CEO and Non-Executive Director, Cigniti Technologies Ltd

Can you share your insights on how 5G technology will be essential in the post-pandemic world?
As software continues to be the critical component of every business, connectivity to the digital superhighway is imminent. 5G technology makes this possible. It has the potential that we have already experienced that can significantly re-shape human life, not just business. AI-led robotic surgeries which are video streamed, annotated and guided are today possible with 5G enabled ecosystems. There cannot be a better use case than the above to signify how 5G is impacting the human generation in this pandemic period and beyond. The pandemic has reshaped our daily lives, as well as the way business activities, are being conducted.

For example, pandemic restrictions forced many factories and industrial plants to close, disrupting production lines and supply chains. Covid-19 accelerated the demand for connectivity with consumers and professionals today are relying on high-quality and high-speed internet performance more than ever. 5G-enabled industries have the potential to help drive sustainable economic growth and define the next decade of innovation. Remote-controlled machines that communicate over 5G have suddenly became vital – they allowed human operators to steer drones, cranes and other industrial equipment with greater precision, speed and efficiency without having to be on site.

Read the full Article

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09 Mar

Cigniti’s Digital Assurance Leadership capabilities recognized

NelsonHall positions Cigniti as a Leader in AI & Cognitive Testing, Quality Engineering, Continuous Testing and Application Security Testing in NEAT 2022

High Achiever in Cloud Migration Testing and Major Player in UX testing.

Dallas, TX, 9th March, 2022 – Cigniti Technologies, a global leader in providing AI-driven, IP-led, digital assurance, software quality engineering, testing and consulting services, today announced that NelsonHall has recognized Cigniti as a market leader in AI & Cognitive, Application Security Testing, Continuous Testing & overall Quality Engineering, as a High Achiever in Cloud Migration, and as a Major Player in UX testing in the Quality Engineering NEAT charts.

Speaking on the occasion, Srikanth Chakkilam, CEO – Cigniti Technologies, said, “This recognition reaffirms Cigniti’s stated goal of helping global companies become digital-first. Businesses are significantly increasing their spends towards Digital reimagination and Platformization journeys, investing in AI & Analytics, Hyper Automation, DevOps, Cloud migration, Customer experience, IOT and Quality Engineering. Digital Assurance, Business Assurance, Process Assurance and Functional Assurance are critical. They ensure that modern, secure, robust, reliable, scalable, and intuitive software becomes a strategic business enabler for digital transformation programs to be successful.”

“We continue to significantly invest in our IP, BlueSwan™ and enhance its capabilities, to create new IP-based solutions, such as AI-led test data management, test environment management, and security engineering. Cigniti’s AI-based script-less test automation platform – iNSta – enables building of production grade test automation suites. The test execution engine integrates with the latest CI/CD tools and cloud infrastructure to support continuous testing, leading to reduced cost of quality, and improved productivity, stability, & reliability”, Srikanth added.

Sairam Vedam, Chief Marketing Officer, Cigniti said, “The recognition will enhance Cigniti’s mindshare as a preferred digital assurance services provider and thought leader across our customers, partners, analysts, media, investors, influencers and employees. This further confirms our belief that ensuring impeccable and frictionless digital experiences leveraging digital assurance services help companies become digital-first.  Customers today are looking to leverage this expertise further. Cigniti’s proprietary platform led approach, its proven ability to deliver transformative digital experiences through a confluence of full-cycle digital assurance and automation services with a strong foundation of more than a decade in consistently serving 200+ organizations across the world is more apt than ever before.”

Dominique Raviart, IT Practice Director, NelsonHall, said “Cigniti has performed well in our 2022 QE evaluation. This reflects the company’s continued investment in its offerings and capabilities across continuous testing/DevOps, cloud application migration, AI-based analytics and automation. NelsonHall expects that Cigniti will continue its specialization around digital, cloud, and security testing.”

Access the NEAT 2022 report here.

About Cigniti

Cigniti Technologies Limited (NSE: CIGNITITEC, BSE: 534758), a global leader in providing AI-driven, IP-led, strategic digital assurance, software quality engineering, testing and consulting services, is headquartered in Hyderabad, India, with offices in USA, U.K., UAE, Australia, Czech Republic and Singapore. Leading global enterprises including Fortune 500 & Global 2000, trust us to accelerate their digital transformation, continuously expand their digital horizons and assure their digital next. We bring the power of AI into Agile and DevOps and offer digital services encompassing intelligent automation, big data analytics, cloud migration assurance, 5G assurance, customer experience assurance and much more. Our IP, next-gen quality engineering platform, BlueSwan helps assure digital next by predicting and preventing unanticipated application failures, thereby assisting our clients in accelerating their adoption of digital.

About NelsonHall

NelsonHall is the leading global analyst firm dedicated to helping organizations understand the ‘art of the possible’ in digital operations transformation. With analysts in the U.S., U.K., and Continental Europe, NelsonHall provides buy-side organizations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions. And for vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall’s research is based on rigorous, primary research, and is widely respected for the quality, depth and insight of its analysis.

Contact:

For more details, please contact Midhun Pingili (Midhun.pingili@cigniti.com), Director - Marketing

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10 Feb

Airlines: Back to the Skies With Superior Digital Customer Experience

Date:

Thursday Mar 17, 2022 |  11 AM EST | 4 PM UK

Speakers:

Amine Boulaghmen - Head of Payment Facilitation Solutions & at International Air Transport Association (IATA)
Tim Whiteman - Sr. Manager, Quality Management Office
at Southwest Airlines
Chris Manuel (Moderator) - VP, Digital at Cigniti

Abstract:

Why should you attend the Webinar?

Pre-COVID, digital was already recognized as a key enabler of an Airline's customer experience. Today, it's time to clear the runway as digital is in the pilot's seat of customer experience. The illumination on digital is brighter than ever as an era of travel where health and safety are spoken in the same sentence as personalized customer journey and ancillary revenue channels. Digital is interwoven in the end-to-end experience and with that comes a new set of challenges.

Join Amine, Tim, and Chris as they delve into the evolving role digital holds in customer experience. Drawing from vast experience, they will discuss real-world challenges and strategies to not just minimize the impact on customers and employees but also to continually enhance overall customer experience. You will hear first-hand from experts who have been in the trenches and are helping their organizations navigate the skies ahead.

Your key takeaways from this webinar:

  • Learn how industry leaders are approaching the new imperatives of digital customer experience
  • Gain actionable insights from real-life success stories (and some not so successful stories)
  • Best practices for assuring a superior digital experience

Who should attend?
IT, QA, business, and marketing leaders from Airlines or other industries who are looking to stay ahead by providing superior digital experiences.

Watch the Session

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07 Feb

Cigniti Technologies Appoints Software Industry Leaders Vinay Rawat as CRO; Sairam Vedam as CMO

Company strengthens the leadership team to accelerate the next phase of growth.

Hyderabad, India: Cigniti Technologies, a global leader in providing AI driven, IP-led, digital assurance, software quality engineering, testing and consulting services company, announced the appointment of veteran IT and product engineering industry business leader, Vinay Rawat as Chief Revenue Officer and Sairam Vedam, an award-winning expert in global marketing, branding, corporate strategy and digital industry thought leader, as its Chief Marketing Officer.

Vinay has had an illustrious career as the CRO and Head of M&A at Infogain. At Wipro, as the SVP & Global Head - Network Equipment & Consumer Electronics BU, he was responsible for all aspects of the business of multi hundred-million-dollars.

Sairam is an accomplished marketing and strategy leader with proven expertise in creating brands of global repute in the enterprise software products and services space. Prior to Cigniti, he was the CMO for Innominds, and Kore.AI, driving them to market leadership in the digital product engineering and Enterprise Conversational AI platform space.  Sairam has also worked with Pramati, Apere, CTO’s office at CA Technologies and HCL Technologies across roles spanning engineering, delivery, marketing, and HR. He was awarded by BBC Knowledge Series as one of the Greatest Marketing Influencers in 2017.

Speaking on the occasion, Srikanth Chakkilam, CEO – Cigniti Technologies, said, “I am excited to welcome Vinay Rawat and Sairam Vedam into two key positions of Cigniti. Together, they will work towards achieving Cigniti’s stated goal of helping global companies become digital-first. Cigniti is in a unique position to leverage its deep-rooted expertise of helping enterprises accelerate the digital transformation initiatives through world-class digital assurance and engineering services. The experience that both these leaders bring on board in working with digital and product engineering, AI platform companies would help in accelerating our next phase of growth.”

“Vinay brings extensive experience in general management and especially in sales and business development, creative deal making, outsourcing, process design and operations management.

Based out of the US, as the CRO, Vinay will focus on identifying new revenue opportunities and pioneer new markets for the company. He will work closely with Chairman & MD, CEO and Board of directors and would develop growth strategies, new offerings and opportunities.” he added.

Speaking about Sairam, Srikanth said, “Sairam who has joined us back at Cigniti will oversee the planning and execution of the organization’s strategic marketing programs, work on developing the long term charter towards our digital play, and will enhance Cigniti’s mindshare as a preferred Digital services provider and thought leader amongst across our customers, partners, analysts, media, investors, influencers and employees. In his prior stint with us he drove the 360-degree marketing function building it from the scratch, managing the global brand footprint, and has a complete understanding of our culture and vision,” he added.

“As a digital industry and product engineering leader I have always believed that Digital Assurance is extremely important for any digital transformation program’s success. Some of the largest enterprises today rely on Cigniti’s digital assurance services to achieve growth and meet their digital transformation agenda.  Hence, I am excited and look forward to helping Cigniti further scale the business, participate more deeply in our customer’s digital journeys & contribute towards achieving Cigniti’s vision of helping customers become digital-first through quality software,” said Vinay Rawat.

“Cigniti’s proprietary platform led approach, its proven ability to deliver transformative digital experiences through a confluence of market-leading full-cycle digital assurance and automation services with a strong foundation of more than a decade in consistently serving 200+ market-leading organizations as customers across the world is more apt than ever before. The bedrock of becoming digital-first in modern day business is ensuring impeccable digital experiences and customers today are looking to leverage this expertise further. I am excited to join back Cigniti as our next-gen offerings and services gear up to ride this unparalleled wave of growth.” said Sairam Vedam.

About Cigniti
Cigniti Technologies Limited (NSE: CIGNITITEC, BSE: 534758), a global leader in providing IP-led, strategic digital assurance, software quality engineering, testing and consulting services, is headquartered in Hyderabad, India, with offices in USA, U.K., UAE, Australia, Czech Republic and Singapore. Leading global enterprises including Fortune 500 & Global 2000, trust us to accelerate their digital transformation, continuously expand their digital horizons and assure their digital next. We bring the power of AI into Agile and DevOps and offer digital services encompassing intelligent automation, big data analytics, cloud migration assurance, 5G Assurance, Customer experience assurance and much more. Our IP, next-gen quality engineering platform, BlueSwan helps assure digital next by predicting and preventing unanticipated application failures, thereby assisting our clients in accelerating their adoption of digital.

Contact:
Midhun Pingili, Director, Marketing | Midhun.pingili@cigniti.com | www.cigniti.com

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09 Dec

Cigniti Unveils Incight – A Customer Experience Assurance Platform

Dallas, USA: Cigniti Technologies, world’s leading Independent Quality Engineering & Software Testing Services company, headquartered in Dallas, Texas expands its portfolio of digital assurance and experience solutions with the launch of their Customer Experience Assurance (CXA) Platform, Incight, that provides early and live experience insights, thereby enabling enterprises to achieve their Digital Transformation goals.

The competition to woo a customer has never been as fierce as in today’s digital age. Therefore, monitoring, identifying, and providing the best digital customer experience (CX) assurance has become pivotal for organizations. Being able to leverage real-time information across multiple digital touchpoints of the user’s sentiment and overall experience can help organizations provide a higher level of customer experience assurance. This, in turn, helps them build a successful brand story to stay ahead of the competition.

Cigniti is known for its IP-led solutions that focus on providing customer experience assurance, such as Customer Experience Sentiment Analyzer (CESA) from BlueSwan™ that identifies, categorizes and analyzes feedback expressed by end-users for a given product or service. The first-of-its-kind Customer Experience Assurance (CXA) platform, Incight, enables Product, Marketing, and CX leaders to analyze, predict and tailor the user experience of mobile applications leveraging the underlying AI and analytics platform capabilities in real-time. Cigniti’s CXA platform provides a 360-degree view that enables enterprises to proactively identify issues and make the necessary enhancements to their applications before the customers decide to drift away from the brand.

Speaking on the occasion, Srikanth Chakkilam, CEO, Cigniti Technologies said “Per Forrester, brands that have superior customer experience bring in 5.7 times more revenue than their competitors. Incight has been built keeping customer-centricity in mind and ensures you can gain real-time insight into what your customers need, even before they ask for it, thereby helping you deliver world class customer experience.”

‘Incight’ is available for immediate use on incight.ai with a 7-day no obligation free trial period.

Contact:
Midhun Pingili, Director, Marketing | Midhun.pingili@cigniti.com | www.cigniti.com

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02 Dec

Cigniti Technologies supports Belagavi Institute of Medical Sciences (BIMS) Karnataka with medical equipment

Belagavi, 1st December, 2021: The ICU unit at Belagavi Institute of Medical Sciences has been renovated by bringing in new medical equipment with the support of Cigniti Technologies. Inauguration of the ICU happened in the virtual presence of Mr. Paul Trotter, Dy. CTO at Atom, Mr. Srikanth Chakkilam, CEO at Cigniti Technologies and Mr. Krishnan Venkatachary, CFO at Cigniti. Dr. Viveki, Director, BIMS, and Mr. Mayur Patnala, Founder and CEO, Nirmaan Organization have graced the occasion at the Hospital.

Cigniti Technologies, the world’s leading independent Quality Engineering and Software Testing services company, partnered with the Nirmaan Organization to provide medical equipment to the ICU ward of Belagavi Institute of Medical Sciences (BIMS) in the Belagavi district of Karnataka. Cigniti donated ECG machines, oxygen cylinders, X-ray machines, air conditioners for the ICU ward, computers for the hospital staff, crash carts, ICU medical trolleys, surgical trolleys, suction apparatus, NIV masks, and other medical equipment to the hospital to support India's fight against COVID-19.

"As a socially responsible organization, we’re committed to supporting India's recovery from the COVID-19 second wave. We are happy to be a part of this project to improve Karnataka's medical infrastructure, which will help rural residents get better healthcare during and after the pandemic." Srikanth Chakkilam, Chief Executive Officer of Cigniti Technologies, stated on the occasion.

"We thank Cigniti and Nirmaan for supporting BIMS Belagavi with crucial ICU medical equipment. The much-needed oxygen cylinders and NIV masks will help the hospital supplement their oxygen supplies and prepare for future emergencies." Dr. Viveki, Director, BIMS.

Shri. Mayur Patnala, Founder and CEO of the implementation partner, Nirmaan Organization, thanked Srikanth Chakkilam, Dr. Viveki, and the District Collector for supporting the program.

About Cigniti: Cigniti Technologies Limited (NSE: CIGNITITEC, BSE: 534758), global leader in providing IP-led, strategic digital assurance, software quality engineering, testing and consulting services, is headquartered in Hyderabad, India, with offices in USA, U.K., UAE, Australia, Czech Republic and Singapore. Leading global enterprises including Fortune 500 & Global 2000, trust us to accelerate their digital transformation, continuously expand their digital horizons and assure their digital next. We bring the power of AI into Agile and DevOps and offer digital services encompassing intelligent automation, big data analytics, cloud migration assurance, 5G Assurance, Customer experience assurance and much more. Our IP, next-gen quality engineering platform, BlueSwan helps assure digital next by predicting and preventing unanticipated application failures, thereby assisting our clients in accelerating their adoption of digital.

About Nirmaan: Nirmaan is an NGO founded in 2005 by a group of BITS Pilani students with the goal of creating a knowledge-driven and economically empowered society. Nirmaan works in the areas of education, livelihood, and social leadership. In the last 16 years of their journey, Nirmaan has impacted 16 lakh lives of children, youth, women, and farmers across 15 states of India by partnering with 75+ corporate and government institutions.

During the COVID-19 pandemic, Nirmaan has supported many government hospitals and frontline health workers by donating ICU beds, isolation beds, ventilators, PPE kits, masks, sanitizers, ration, and livelihood kits, etc. So far, Nirmaan has helped 44 government hospitals in Telangana set up and upgrade ICU wards, as well as 20 government hospitals in Karnataka and 34 government hospitals in Andhra Pradesh with the help of corporate partners.

Access the full coverage here

Contact
Midhun Pingili, Director, Marketing | Midhun.pingili@cigniti.com | www.cigniti.com

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