Author - Pooja Mulge

Cigniti Accelerates a Fortune 500 American Retailer’s Digital Transformation Journey

Dallas, TX, 8th September 2022: Cigniti Technologies, the world’s leading AI and IP-led Digital Assurance and Digital Engineering services company has further strengthened its partnership with a leading American retailer by ensuring superior digital experience to their customers and by accelerating their digital ambitions. The Fortune 500 American retailer and Cigniti recently celebrated their 1st anniversary of the partnership, and they see tremendous scope for growth via digitalization that will assure the retailer’s business outcomes at an accelerated pace.

The American retailer is an established sporting goods recreation retailer in the U.S. with nearly close to 260+ stores across states and a portfolio of 25+ private label brands. It possesses deep consumer connections and growing mobile, omnichannel, and digital capabilities. The company offers a broad assortment of sports and camping equipment, footwear, apparel, and more through its retail and e-commerce platform. The client was looking to accelerate its Digital Transformation initiatives with mobile channel activation, achieve seamless business continuity, elevate its Digital Test CoE, enhance DevOps to integrated DevSecOps, fully automate Data Engineering (Test Data Management) and environment provisioning (Test Environment Management), and set up a real-time dashboard, Verita (Cigniti’s proprietary tool), across small cross-functional teams.

Accelerating the Banking Transformation with Digital Assurance

Date:

Thursday Jul 7, 2022 |  11 AM EDT   |   4 PM UK

Speakers:

Thanuja Karunamoorthy - Vice President, Digital Banking, Technology at EQ Bank
Raghuram Krovvidy - President & Global Delivery Head at Cigniti
Sairam Vedam - Chief Marketing Officer at Cigniti

Abstract:

Why should you attend the Webinar?

Banking is getting disrupted by next-gen omnichannel, smart, modular, and open banking experiences. Additionally, there is an increased Digital Transformation effort across the domain post-COVID. Banks are opting for hybrid and co-located delivery to accelerate business through customer-centric apps. The industry is constantly on the lookout to accelerate its efforts to build modern, robust, intuitive, secure, and future-ready software.

Hear thought leaders - Thanuja, Raghu, and Sairam as they discuss the customer’s evolving demands from digital banking experiences and how senior IT leaders are turning to Digital Assurance to accelerate Digital Transformation and go Digital-First.

Your key takeaways from this webinar:

  • Learn how thought leaders are approaching the new imperatives of digital experience in Banking and Financial Services
  • Gain actionable insights from real-life success stories (and some not so successful ones)
  • Best practices for assuring a superior digital experience

Who should attend?
IT, QA, and Digital leaders from Banking, Financial Services or other industries who are looking to stay ahead by providing superior digital experiences.

Cigniti CEO in Conversation With Dalal Street Investment Journal on 5G-Enabled Industries and Cigniti’s Strategic Outlook

Dalal Street Investment Journal, 25 Mar 2022

CEO Banner

5G-enabled industries have the potential to drive and define the next decade of innovation, believes Srikanth Chakkilam, CEO and Non-Executive Director, Cigniti Technologies Ltd

Can you share your insights on how 5G technology will be essential in the post-pandemic world?
As software continues to be the critical component of every business, connectivity to the digital superhighway is imminent. 5G technology makes this possible. It has the potential that we have already experienced that can significantly re-shape human life, not just business. AI-led robotic surgeries which are video streamed, annotated and guided are today possible with 5G enabled ecosystems. There cannot be a better use case than the above to signify how 5G is impacting the human generation in this pandemic period and beyond. The pandemic has reshaped our daily lives, as well as the way business activities, are being conducted.

For example, pandemic restrictions forced many factories and industrial plants to close, disrupting production lines and supply chains. Covid-19 accelerated the demand for connectivity with consumers and professionals today are relying on high-quality and high-speed internet performance more than ever. 5G-enabled industries have the potential to help drive sustainable economic growth and define the next decade of innovation. Remote-controlled machines that communicate over 5G have suddenly became vital – they allowed human operators to steer drones, cranes and other industrial equipment with greater precision, speed and efficiency without having to be on site.

Cigniti’s Digital Assurance Leadership capabilities recognized

NelsonHall positions Cigniti as a Leader in AI & Cognitive Testing, Quality Engineering, Continuous Testing and Application Security Testing in NEAT 2022

High Achiever in Cloud Migration Testing and Major Player in UX testing.

Dallas, TX, 9th March, 2022 – Cigniti Technologies, a global leader in providing AI-driven, IP-led, digital assurance, software quality engineering, testing and consulting services, today announced that NelsonHall has recognized Cigniti as a market leader in AI & Cognitive, Application Security Testing, Continuous Testing & overall Quality Engineering, as a High Achiever in Cloud Migration, and as a Major Player in UX testing in the Quality Engineering NEAT charts.

Speaking on the occasion, Srikanth Chakkilam, CEO – Cigniti Technologies, said, “This recognition reaffirms Cigniti’s stated goal of helping global companies become digital-first. Businesses are significantly increasing their spends towards Digital reimagination and Platformization journeys, investing in AI & Analytics, Hyper Automation, DevOps, Cloud migration, Customer experience, IOT and Quality Engineering. Digital Assurance, Business Assurance, Process Assurance and Functional Assurance are critical. They ensure that modern, secure, robust, reliable, scalable, and intuitive software becomes a strategic business enabler for digital transformation programs to be successful.”

“We continue to significantly invest in our IP, BlueSwan™ and enhance its capabilities, to create new IP-based solutions, such as AI-led test data management, test environment management, and security engineering. Cigniti’s AI-based script-less test automation platform – iNSta – enables building of production grade test automation suites. The test execution engine integrates with the latest CI/CD tools and cloud infrastructure to support continuous testing, leading to reduced cost of quality, and improved productivity, stability, & reliability”, Srikanth added.

Sairam Vedam, Chief Marketing Officer, Cigniti said, “The recognition will enhance Cigniti’s mindshare as a preferred digital assurance services provider and thought leader across our customers, partners, analysts, media, investors, influencers and employees. This further confirms our belief that ensuring impeccable and frictionless digital experiences leveraging digital assurance services help companies become digital-first.  Customers today are looking to leverage this expertise further. Cigniti’s proprietary platform led approach, its proven ability to deliver transformative digital experiences through a confluence of full-cycle digital assurance and automation services with a strong foundation of more than a decade in consistently serving 200+ organizations across the world is more apt than ever before.”

Dominique Raviart, IT Practice Director, NelsonHall, said “Cigniti has performed well in our 2022 QE evaluation. This reflects the company’s continued investment in its offerings and capabilities across continuous testing/DevOps, cloud application migration, AI-based analytics and automation. NelsonHall expects that Cigniti will continue its specialization around digital, cloud, and security testing.”

Access the NEAT 2022 report here.

About Cigniti

Cigniti Technologies Limited (NSE: CIGNITITEC, BSE: 534758), a global leader in providing AI-driven, IP-led, strategic digital assurance, software quality engineering, testing and consulting services, is headquartered in Hyderabad, India, with offices in USA, U.K., UAE, Australia, Czech Republic and Singapore. Leading global enterprises including Fortune 500 & Global 2000, trust us to accelerate their digital transformation, continuously expand their digital horizons and assure their digital next. We bring the power of AI into Agile and DevOps and offer digital services encompassing intelligent automation, big data analytics, cloud migration assurance, 5G assurance, customer experience assurance and much more. Our IP, next-gen quality engineering platform, BlueSwan helps assure digital next by predicting and preventing unanticipated application failures, thereby assisting our clients in accelerating their adoption of digital.

About NelsonHall

NelsonHall is the leading global analyst firm dedicated to helping organizations understand the ‘art of the possible’ in digital operations transformation. With analysts in the U.S., U.K., and Continental Europe, NelsonHall provides buy-side organizations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions. And for vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall’s research is based on rigorous, primary research, and is widely respected for the quality, depth and insight of its analysis.

Contact:

For more details, please contact Midhun Pingili (Midhun.pingili@cigniti.com), Director - Marketing

Airlines: Back to the Skies With Superior Digital Customer Experience

Date:

Thursday Mar 17, 2022 |  11 AM EST | 4 PM UK

Speakers:

Amine Boulaghmen - Head of Payment Facilitation Solutions & at International Air Transport Association (IATA)
Tim Whiteman - Sr. Manager, Quality Management Office
at Southwest Airlines
Chris Manuel (Moderator) - VP, Digital at Cigniti

Abstract:

Why should you attend the Webinar?

Pre-COVID, digital was already recognized as a key enabler of an Airline's customer experience. Today, it's time to clear the runway as digital is in the pilot's seat of customer experience. The illumination on digital is brighter than ever as an era of travel where health and safety are spoken in the same sentence as personalized customer journey and ancillary revenue channels. Digital is interwoven in the end-to-end experience and with that comes a new set of challenges.

Join Amine, Tim, and Chris as they delve into the evolving role digital holds in customer experience. Drawing from vast experience, they will discuss real-world challenges and strategies to not just minimize the impact on customers and employees but also to continually enhance overall customer experience. You will hear first-hand from experts who have been in the trenches and are helping their organizations navigate the skies ahead.

Your key takeaways from this webinar:

  • Learn how industry leaders are approaching the new imperatives of digital customer experience
  • Gain actionable insights from real-life success stories (and some not so successful stories)
  • Best practices for assuring a superior digital experience

Who should attend?
IT, QA, business, and marketing leaders from Airlines or other industries who are looking to stay ahead by providing superior digital experiences.

Cigniti Technologies Appoints Software Industry Leaders Vinay Rawat as CRO; Sairam Vedam as CMO

Company strengthens the leadership team to accelerate the next phase of growth.

Hyderabad, India: Cigniti Technologies, a global leader in providing AI driven, IP-led, digital assurance, software quality engineering, testing and consulting services company, announced the appointment of veteran IT and product engineering industry business leader, Vinay Rawat as Chief Revenue Officer and Sairam Vedam, an award-winning expert in global marketing, branding, corporate strategy and digital industry thought leader, as its Chief Marketing Officer.

Vinay has had an illustrious career as the CRO and Head of M&A at Infogain. At Wipro, as the SVP & Global Head - Network Equipment & Consumer Electronics BU, he was responsible for all aspects of the business of multi hundred-million-dollars.

Sairam is an accomplished marketing and strategy leader with proven expertise in creating brands of global repute in the enterprise software products and services space. Prior to Cigniti, he was the CMO for Innominds, and Kore.AI, driving them to market leadership in the digital product engineering and Enterprise Conversational AI platform space.  Sairam has also worked with Pramati, Apere, CTO’s office at CA Technologies and HCL Technologies across roles spanning engineering, delivery, marketing, and HR. He was awarded by BBC Knowledge Series as one of the Greatest Marketing Influencers in 2017.

Speaking on the occasion, Srikanth Chakkilam, CEO – Cigniti Technologies, said, “I am excited to welcome Vinay Rawat and Sairam Vedam into two key positions of Cigniti. Together, they will work towards achieving Cigniti’s stated goal of helping global companies become digital-first. Cigniti is in a unique position to leverage its deep-rooted expertise of helping enterprises accelerate the digital transformation initiatives through world-class digital assurance and engineering services. The experience that both these leaders bring on board in working with digital and product engineering, AI platform companies would help in accelerating our next phase of growth.”

“Vinay brings extensive experience in general management and especially in sales and business development, creative deal making, outsourcing, process design and operations management.

Based out of the US, as the CRO, Vinay will focus on identifying new revenue opportunities and pioneer new markets for the company. He will work closely with Chairman & MD, CEO and Board of directors and would develop growth strategies, new offerings and opportunities.” he added.

Speaking about Sairam, Srikanth said, “Sairam who has joined us back at Cigniti will oversee the planning and execution of the organization’s strategic marketing programs, work on developing the long term charter towards our digital play, and will enhance Cigniti’s mindshare as a preferred Digital services provider and thought leader amongst across our customers, partners, analysts, media, investors, influencers and employees. In his prior stint with us he drove the 360-degree marketing function building it from the scratch, managing the global brand footprint, and has a complete understanding of our culture and vision,” he added.

“As a digital industry and product engineering leader I have always believed that Digital Assurance is extremely important for any digital transformation program’s success. Some of the largest enterprises today rely on Cigniti’s digital assurance services to achieve growth and meet their digital transformation agenda.  Hence, I am excited and look forward to helping Cigniti further scale the business, participate more deeply in our customer’s digital journeys & contribute towards achieving Cigniti’s vision of helping customers become digital-first through quality software,” said Vinay Rawat.

“Cigniti’s proprietary platform led approach, its proven ability to deliver transformative digital experiences through a confluence of market-leading full-cycle digital assurance and automation services with a strong foundation of more than a decade in consistently serving 200+ market-leading organizations as customers across the world is more apt than ever before. The bedrock of becoming digital-first in modern day business is ensuring impeccable digital experiences and customers today are looking to leverage this expertise further. I am excited to join back Cigniti as our next-gen offerings and services gear up to ride this unparalleled wave of growth.” said Sairam Vedam.

About Cigniti
Cigniti Technologies Limited (NSE: CIGNITITEC, BSE: 534758), a global leader in providing IP-led, strategic digital assurance, software quality engineering, testing and consulting services, is headquartered in Hyderabad, India, with offices in USA, U.K., UAE, Australia, Czech Republic and Singapore. Leading global enterprises including Fortune 500 & Global 2000, trust us to accelerate their digital transformation, continuously expand their digital horizons and assure their digital next. We bring the power of AI into Agile and DevOps and offer digital services encompassing intelligent automation, big data analytics, cloud migration assurance, 5G Assurance, Customer experience assurance and much more. Our IP, next-gen quality engineering platform, BlueSwan helps assure digital next by predicting and preventing unanticipated application failures, thereby assisting our clients in accelerating their adoption of digital.

Contact:
Midhun Pingili, Director, Marketing | Midhun.pingili@cigniti.com | www.cigniti.com

Cigniti Unveils Incight – A Customer Experience Assurance Platform

Dallas, USA: Cigniti Technologies, world’s leading Independent Quality Engineering & Software Testing Services company, headquartered in Dallas, Texas expands its portfolio of digital assurance and experience solutions with the launch of their Customer Experience Assurance (CXA) Platform, Incight, that provides early and live experience insights, thereby enabling enterprises to achieve their Digital Transformation goals.

The competition to woo a customer has never been as fierce as in today’s digital age. Therefore, monitoring, identifying, and providing the best digital customer experience (CX) assurance has become pivotal for organizations. Being able to leverage real-time information across multiple digital touchpoints of the user’s sentiment and overall experience can help organizations provide a higher level of customer experience assurance. This, in turn, helps them build a successful brand story to stay ahead of the competition.

Cigniti is known for its IP-led solutions that focus on providing customer experience assurance, such as Customer Experience Sentiment Analyzer (CESA) from BlueSwan™ that identifies, categorizes and analyzes feedback expressed by end-users for a given product or service. The first-of-its-kind Customer Experience Assurance (CXA) platform, Incight, enables Product, Marketing, and CX leaders to analyze, predict and tailor the user experience of mobile applications leveraging the underlying AI and analytics platform capabilities in real-time. Cigniti’s CXA platform provides a 360-degree view that enables enterprises to proactively identify issues and make the necessary enhancements to their applications before the customers decide to drift away from the brand.

Speaking on the occasion, Srikanth Chakkilam, CEO, Cigniti Technologies said “Per Forrester, brands that have superior customer experience bring in 5.7 times more revenue than their competitors. Incight has been built keeping customer-centricity in mind and ensures you can gain real-time insight into what your customers need, even before they ask for it, thereby helping you deliver world class customer experience.”

‘Incight’ is available for immediate use on incight.ai with a 7-day no obligation free trial period.

Contact:
Midhun Pingili, Director, Marketing | Midhun.pingili@cigniti.com | www.cigniti.com

Cigniti Technologies supports Belagavi Institute of Medical Sciences (BIMS) Karnataka with medical equipment

Belagavi, 1st December, 2021: The ICU unit at Belagavi Institute of Medical Sciences has been renovated by bringing in new medical equipment with the support of Cigniti Technologies. Inauguration of the ICU happened in the virtual presence of Mr. Paul Trotter, Dy. CTO at Atom, Mr. Srikanth Chakkilam, CEO at Cigniti Technologies and Mr. Krishnan Venkatachary, CFO at Cigniti. Dr. Viveki, Director, BIMS, and Mr. Mayur Patnala, Founder and CEO, Nirmaan Organization have graced the occasion at the Hospital.

Cigniti Technologies, the world’s leading independent Quality Engineering and Software Testing services company, partnered with the Nirmaan Organization to provide medical equipment to the ICU ward of Belagavi Institute of Medical Sciences (BIMS) in the Belagavi district of Karnataka. Cigniti donated ECG machines, oxygen cylinders, X-ray machines, air conditioners for the ICU ward, computers for the hospital staff, crash carts, ICU medical trolleys, surgical trolleys, suction apparatus, NIV masks, and other medical equipment to the hospital to support India's fight against COVID-19.

"As a socially responsible organization, we’re committed to supporting India's recovery from the COVID-19 second wave. We are happy to be a part of this project to improve Karnataka's medical infrastructure, which will help rural residents get better healthcare during and after the pandemic." Srikanth Chakkilam, Chief Executive Officer of Cigniti Technologies, stated on the occasion.

"We thank Cigniti and Nirmaan for supporting BIMS Belagavi with crucial ICU medical equipment. The much-needed oxygen cylinders and NIV masks will help the hospital supplement their oxygen supplies and prepare for future emergencies." Dr. Viveki, Director, BIMS.

Shri. Mayur Patnala, Founder and CEO of the implementation partner, Nirmaan Organization, thanked Srikanth Chakkilam, Dr. Viveki, and the District Collector for supporting the program.

About Cigniti: Cigniti Technologies Limited (NSE: CIGNITITEC, BSE: 534758), global leader in providing IP-led, strategic digital assurance, software quality engineering, testing and consulting services, is headquartered in Hyderabad, India, with offices in USA, U.K., UAE, Australia, Czech Republic and Singapore. Leading global enterprises including Fortune 500 & Global 2000, trust us to accelerate their digital transformation, continuously expand their digital horizons and assure their digital next. We bring the power of AI into Agile and DevOps and offer digital services encompassing intelligent automation, big data analytics, cloud migration assurance, 5G Assurance, Customer experience assurance and much more. Our IP, next-gen quality engineering platform, BlueSwan helps assure digital next by predicting and preventing unanticipated application failures, thereby assisting our clients in accelerating their adoption of digital.

About Nirmaan: Nirmaan is an NGO founded in 2005 by a group of BITS Pilani students with the goal of creating a knowledge-driven and economically empowered society. Nirmaan works in the areas of education, livelihood, and social leadership. In the last 16 years of their journey, Nirmaan has impacted 16 lakh lives of children, youth, women, and farmers across 15 states of India by partnering with 75+ corporate and government institutions.

During the COVID-19 pandemic, Nirmaan has supported many government hospitals and frontline health workers by donating ICU beds, isolation beds, ventilators, PPE kits, masks, sanitizers, ration, and livelihood kits, etc. So far, Nirmaan has helped 44 government hospitals in Telangana set up and upgrade ICU wards, as well as 20 government hospitals in Karnataka and 34 government hospitals in Andhra Pradesh with the help of corporate partners.

Access the full coverage here

Contact
Midhun Pingili, Director, Marketing | Midhun.pingili@cigniti.com | www.cigniti.com