We help companies continually experiment, use lean and agile principles to measure outcomes, learn from these experiments to identify new value propositions to customers, and implement end-to-end solutions to deliver Digital Outcomes.
Client Speak
Senior IT leaders share how our services helped them win in the platform age.
Helped operationalize data to build
a reliable and validated model
Problems We Solved with Digital Engineering Services
Reimagining lending journey for a bank
Cognitive data-based automation led consulting engagement to reduce TTY (Time to Yes) and TTC (Time to Cash) KPIs to less than 24 hours for 90% of the applications for a bank as a part of digital initiatives.
Lakehouse architecture strategy
Review, Recommend and Plan data platform revamp through a 14-week technology consulting activity. Focus on multiple use cases of today and tomorrow to finalize the tooling post evaluating multiple clouds and on-prem options.
Data-driven decision making
Cloud-based platform build-out for an impact investment firm to capture data across the investment lifecycle. Datalake to identify the company to invest in and platform to manage the lifecycle – an opportunity to portfolio company.
AI for Good – First Match
Match delinquent kids to care programs for a not-for-profit organization using machine learning in order to predict the “right program the first time” and minimize their “return to care” probability.
Risk Management Platform
Multi-tenant risk management platform that caters to multiple malls and small airports. A one-stop platform that provides the complete tool kit for risk management.
Track & Trace using Computer Vision
Root cause analysis of coil failure for HVAC unit(s) by tracking & tracing the journey of individual coils through the manufacturing process on an assembly line using CV techniques, thereby potentially reducing the number of coil failures in the field by >40%.
Medication Delivery Service
Helped build an end-end platform that helps with ordering medication online with e-scripts or shop from the pharmacy catalog. Integrated to a host of pharmacies, delivery partners, and payment gateway for a 60 minutes delivery.
Efficient maintenance leveraging drones
Drone-based detection of parts of the infrastructure (like Solar panels or gasoline pipelines) that are breaking down and need to be attended to (say, cleaning, repair, etc.). Direct impact on the efficiency of throughput and the cost of maintenance.
Arresting churn
Cloudera setup for large volume of unstructured data; primarily customer support call logs, mobile data usage and customer feedback. Used NLP and decision trees to predict Churn based on appearance of certain terms in call Logs.
Customer segmentation
Segmented the customers for a bank using demographic and transactional data, as well as identified the product(s) that each segment is most likely to aspire for. This extreme focus improved campaign effectiveness by 14%!.
Non-traditional customer profiling
Extracted data from bank statements, utility bills, emails, finance-related SMSs and social media activities (all after receiving permission from user) to build a realistic customer profile, for Financial Institutions to make lending decisions.
Driving delivery efficiency
Reducing the time taken for delivering groceries, by automating the process of reconciling the items ordered and the items delivered, right at the point of delivery, using the mobile app itself. Leverages image analytics on-the-edge.
Identifying video attributes
Identifying different attributes in a video (like a character’s [7 different] emotions during the program) as well as the dynamics between the different characters, using extensive frame-by-frame analysis; to finally correlate to the TRP.
Secure data sharing
Blockchain-based secure electronic health data sharing between Individuals, Healthcare Providers, Healthcare Entities and Medical Researchers, to mitigate the industry interoperability challenges and creating trust.
Reimagine Your Customer Value Propositions
A confluence of forces is changing the context for organizations:
- The connected world we live in
- The datafication of everything
- The opportunity of embracing cloud
- The proliferation of IoT and mobile devices
- The need for online security
Here’s what we can do for you:
- List down the risks in your existing Digital implementations.
- Help translate Business KPIs into Technology Roadmaps.
- Review your state-of-the-art infrastructure to recommend Digital interventions.
- Solve problems you have been struggling to solve, using emerging technologies.
- Convert your ideas into minimum viable products that you can test the markets with.
Or, we can simply fast-track the work that you are already doing.
Our Key Offerings
Product Engineering
Digital Experiences Across Discovery Channels
Realizing the full potential of an offering today is possible only if we meet the customer where they are. Building highly responsive, lightweight platforms across web and mobile needs review of architecture, identification and implementation of ML interventions, and most importantly, being nimble. This is what we help our customers with – enabling digital experiences using API-led, microservices based architectures.
Our services include:
- Application Modernization
- Mobile Application Development
- Efficient and modern web app development
Client Success
Built a pioneering end-to-end online platform for delivering medicines in Australia. Mobile-first approach with web-based backend integration to pharmacies.
Built an ML-infused digital platform that recommends the right program, the very first time to at-risk youth. Huge improvement in program completion and no return to care.
Built a digital marketplace for the food processing industry in Singapore.
Transformed the customer experience of the UK’s first mobile-only bank.
Data Engineering & Insights
Strategy to Execution – Getting the Data Platform Right
All enterprises today are required to be data-driven. With abundance of data and proliferation of new tools, what remains critical is aligning the data strategy to business goals. The requirements, tools, processes and operations have to be well thought through. We can help you unlock the value of data, faster.
Our services include:
- Architecture Design and Blueprints
- Data Modernization
- Implementing cloud native platforms
Client Success
Rearchitecting Data Lake on Snowflake for a large North American bank.
Built a data lake with real-time change data capture for a multi-tenant application on AWS to deliver multiple reports to Operations
Built a data lake using AWS and Snowflake, collating data from multiple BFS data sources to assist decision making
Delivered marketing insights to an event management company through a data lake built using Snowflake, dbt & Fivetran.
Business Intelligence / Visualization
Unlocking the value of data through visualization
Instant on-demand report generation, ability to analyse the data through an analytics workbench are the steps towards truly democratising data. From being an “after-thought” to being the “front runner” in digital transformation, visualization has truly found its calling. We assist our customers with getting the business intelligence right.
Our services include:
- Storytelling through data visualization
- Reports and Dashboards Development
- Tool Rationalization / Migration
Client Success
Built executive & operational dashboards on a Risk Management SaaS platform for airports and malls in ANZ.
Built executive & operational dashboards on patient data in Power BI for nurse-led clinics
Analyzed the campaign data of a fundraising organization through reports published in Looker
Analyzed the distribution of funds across units of a private equity firm that accessed standard accounting system data through Tableau
Artificial Intelligence / Machine Learning
Ideation to Productionization and Beyond, for Enterprise Grade AI
Both experience and efficiency can be positively impacted with AI/ML interventions that are done responsibly. This capability of AI/ML is no longer just a differentiator for an organization but is a critical cog in the wheel. Combined with right data & insights capability and RPA expertise, AI/ML is one area that is a slingshot for enterprises, especially for those that are geared towards rapid digital transformation. We provide our customers with the tools to make it happen through services that include:
- AI/ML Use case identification
- Model Implementation
- Model Risk Assessment and Validation
- MLOps
Framework for AI / ML Use Case Identification
Gartner’s Risk Opportunity Appetite Return (ROAR) model provides a systematic approach that enables data and analytics leaders to align investments with business priorities, assess their true business value and guide investment decisions.
Inspired by ROAR, our teams have put together a prioritization framework that helps surface the immediate use cases to focus on. The inputs for jump starting this framework will initially start with a consulting activity that will need technical discussions to understand the lay of the land and the availability of skill within the team to handle the ML use case under consideration along with business discussions mainly to understand the impact and business relevance.
Client Success
Built a solution to track and trace autobrazed coils for a leader in Climate Control for HVACR markets.
Achieved over 90% accuracy in diagnosing 13+ conditions from subjective doctor commentary & physical examination notes
Helped a bank validate credit risk model usage per Basel II, III and IFRS standards. MLOps integrated capability.
Recognized in multiple vascular surgery conferences globally for using 3D CNN for venous conditions and MRVs.
Blockchain
Build enterprise-grade decentralized applications and marketplaces. Create new business models with implicit trust built into the platform. We help you with:
- POCs for establishing business value using Blockchain
- Ideate new business models around Blockchain
- Blockchain application development
Intelligent Automation - RPA
Robotic Process Automation (RPA) is a powerful agent for automating manual processes and helping organizations free up their biggest asset – people. Functions that include repetitive, standardized, and transactional processes are ripe for RPA.
Our experience in working with a global clientele over the years has enabled us to understand the processes, identify gaps, and explore automation opportunities with clear definition of ROI to the business. A few areas we provide RPA expertise in are performing feasibility analysis, automation design & deployment, ongoing maintenance, and process re-imagination.
Digital Insights
Our Partnerships
We are here to make a difference
Trusted by over 30 clients across the globe
Adelphoi
Data, from various sources, used to predict the ideal Program for at-risk youth, that is transforming lives.
Solution spun-off as a separate company, and being taken to market.
BA365
Strategic Capacity Extension for the leading provider of a scalable, risk management software platform.
A true partnership helps weather all the ups and downs.
Medmate
First-of-its-kind medicine home-delivery service in Australia, via a holistic Digital platform.
Brought to life the Founding team’s dream and vision.
ICO Health Group
A digital transformation partner to one of Victoria’s fastest-growing primary healthcare providers.
Levelled the playing field for an SMB.
Success Stories
Satyadeep “Bobby” Patnaik
CTO, Lafayette Square
“..Data pipeline buildout, Software development, Salesforce development, AWS System admin/DevOps, BI/Dashboard. The execution has been very good.”
We evaluated more than twenty offshore software service providers across the globe. I was looking for firms with experience in relevant projects that we wanted to build. End-to-end data pipelines, AI/ML-driven application development, and expertise in AWS are some of the experiences we were looking for. The other criteria were the depth of experience of the management team. RoundSqr (Part of Cigniti) faired at the top. It has been a delight to work with Sirisha and Bash.
RoundSqr (Part of Cigniti) is involved in most of the internal technology projects. Data pipeline buildout, software development, Salesforce development, AWS system admin/DevOps, BI/Dashboarding. The execution has been very good.
I would recommend RoundSqr (Part of Cigniti) gladly. The management team is impressive and always open to feedback and productive collaboration. They are thoughtful, involved, and always available. The two teams work very well with effective coordination and teamwork.
Dr. Ganesh Naidoo
CEO, Medmate
“..They understood that product development was iterative and they patiently worked through our requirements even as they rapidly evolved”
Our team had been on a global search for the right technical partner to develop our MVP. We needed a partner that understood the landscape of health-tech in Australia.
It was vital to us that our development partner inherently understood the problem we were trying to solve and wanted to be part of that journey. We were not interested in software development companies that were restricting timelines and scope. From our first meeting, it was immediately apparent that the Roundsqr (Part of Cigniti) team was flexible and agile. They understood that product development was iterative and they have patiently worked through our requirements even as they rapidly evolved. One of the projects we engaged Roundsqr (Part of Cigniti) to deliver involved an incredibly tight timeline to meet the project requirements of a major Australian ASX-listed company. The team worked hand in hand with us, 7 days a week, and through the night to deliver the solution on time and within budget.
To us, Roundsqr (Part of Cigniti) is a part of Medmate and we have developed a strong bond with the team. We would strongly recommend Roundsqr (Part of Cigniti) for Australian and international solutions.
Graeme Dollar
CTO, BA365
“..Proven technical ability in both web and mobile development; strong project/product management expertise; the ability to become part of the extended BA365 team.”
In mid-2019, BA365 initiated a search for a new development partner that would fit the following criteria: proven technical ability in both web and mobile development; strong project/product management expertise; the ability to become part of the extended BA365 team.
In RoundSqr (Part of Cigniti), we found a dynamic and agile partner with a high level of both strategic and operational technical expertise. RoundSqr (Part of Cigniti) has performed admirably during the Covid-19 crisis, showing outstanding leadership and initiative, and proving themselves to be a valuable and dependable partner.
I would recommend RoundSqr (Part of Cigniti) to any company wanting a development partner that is affordable, highly competent, and a pleasure to do business with.
Mark Mortimer
COO, Adelphoi Village
“…I have worked with hundreds of service providers and consultants, RoundSqr (Part of Cigniti) is absolutely one of the best. The people are highly skilled, very hard-working, and have a “can do” attitude.”
We knew we had a proven concept and that the research supported the development of a model but we had no idea how to operationalize the model in a practical way. Once we explained this all to RoundSqr (Part of Cigniti), they were able to help us understand what a solution would look like and how it could be developed.
RoundSqr (Part of Cigniti) had the expertise to also help us understand the bigger picture. Sometimes service providers just do the work that they were hired to do. The RoundSqr (Part of Cigniti) team became trusted consultants and had some great suggestions about how we could configure and maximize the solution. I knew they understood the project, were interested in the project, and that they believed in the project. I also could tell that they wanted the project to be successful. Communication and follow-through have been exceptional. Our questions are answered quickly and timelines and deadlines are always met.
I highly recommend RoundSqr (Part of Cigniti). I am confident RoundSqr (Part of Cigniti) will deliver on the solution and the customer service experience will be second to none.
Arun K
CEO, ICO Health Group
“..A strategic partner to lead us right through our digital transformation journey”
At ICO Health Group, our vision is to provide better patient health outcomes through excellent clinical care. Our growing technology requirements meant that we needed a partner who could provide us with the right thought leadership and technical expertise.
From the time we engaged RoundSqr (Part of Cigniti), they have not only been able to deliver to our needs but have also evolved into a strategic partner to lead us right through our digital transformation journey. We are extremely delighted with what we have been able to achieve together!
There’s a clear understanding of our expectations in terms of delivery and requirements. The communication channel within the team is perfect. That makes the entire experience fantastic.
Contact Us
Consult our experienced team of Digital Engineering experts today!