Ecommerce Website Testing For Personalized Customer Experience
Quality Engineering Platform with Predict Capabilities for testing Ecommerce websites
Ecommerce Testing includes much more than just software testing
Are you an Ecommerce platform vendor on your way to innovate on your Ecommerce game but unsure exactly how to transform? To achieve success, you need to provide:
- Omni-channel engagement: Seamless customer engagement across social, mobile, & cloud technologies is required for providing the best user’s experience (UX). At Cigniti, we help you simulate & validate your e-commerce platform on mobile, social engagement platforms, & POS systems. Our test data & test scenarios encompass UX across apps & systems driving various channels, covering all possible omni-channel combinations.
- Machine integration: Cigniti’s test automation solutions enable ease of flow between the machines & ensure smooth integration of machine-to-machine transactions, leading to happy customers.
- Personalized digital experiences: Enterprises need to use AI & machine learning-based tools to collect & analyze data & predict customer behaviour based on the outcomes. Verita, a component of Cigniti’s next gen software testing platform BlueSwan, is a Quality Engineering platform and dashboard with predict capabilities. Verita helps analyze data from descriptive, diagnostic, predictive, & prescriptive viewpoints that helps drive business outcomes, improves predictability, accelerates transformation and promotes collaboration.
From Food to Fashion to Ecommerce, we work with top players in the industry on Digital Quality Engineering for Retail Industry.
Additional Ecommerce Solutions by Cigniti
Having thoroughly understood the dynamics, complexity & expectations of the Ecommerce platform providers and end-users, Cigniti is confident of delivering a “World-Class” testing solution through the means of the following levers:
- UI & User Experience Testing: In-house frameworks, toolkits and checklists to perform automated UI validation across OEMs, Browsers & O/S.
- Holiday Readiness Testing: Pay per use performance testing model improving application performance & assuring 90th percentile response times in standard reporting.
- PCI Preparedness: Pre-defined checklists that enable preparedness of Ecommerce portals for PCI DSS certification. Threat models and test execution are done by Certified Ethical Hackers.
Today’s Ecommerce platforms also require to seamlessly integrate with Payment Systems, Supply Chain, ERP, Warehouse Management, POS, and other applications in the Enterprise ecosystem. The above-mentioned trends, complex business architecture, and Enterprise ecosystem call for testing specialists and a test partner who is agile, smart, effective, and efficient.
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Our Key Clients
Here are few of the leading organizations who rely on Cigniti’s Ecommerce Testing experts:
“Cigniti is a high-quality organization helping contribute to their client’s success. Cigniti has integrated well with our needs by providing on and offshore capabilities while helping us drive test automation as a key strategy. They partner with us to ensure we are satisfied and on the rare occasion when we are not, they work quickly to address the concern.”
Ecommerce Testing Expertise & Benefits
Over 18% of testing resources have Ecommerce/Retail testing expertise and experience
20%-30% effort savings Test Accelerators across ERP, CRM, POS and other packaged applications
Mobile device test lab for real device testing and through UI validations
Performance and Security tool kits effective non-functional testing
100% business complexity coverage through Mind maps
Proven services delivery with 25%-30% reduction in testing effort through test automation
Ecommerce Validation Services
Cigniti’s team of experts also provides testing services for the following:
- Product & Product Category Validation
- Checkout and Payments Validation
- Interfaces Validation (Shopping channels, Point of Sale, Warehouse Management, Order and Inventory management, Supply chain, ERP, CRM et al)
- Data Validation (Data format & integrity, Report Navigation – Drilldown Validating Master Detail Report, Data search results & Data query time)
- Performance Validation (Analysing the real-world usage trend, Workload model and simulate traffic mimicking real-world usage, Performance engineering & APM)
- Security Validation (End-to-end security testing – code, application and network, OWASP and other industry critical vulnerabilities, CEH and industry professionals)
Cigniti’s Ecommerce Testing Center of Excellence
Cigniti’s Ecommerce Center of Excellence leverages proven methodologies, techniques, processes, guidelines, and a tool and technology-agnostic framework to ensure effective and efficient testing and validation of Ecommerce platforms along with its interfaces. Cigniti’s Ecommerce testing framework also ensures that our philosophy of “Script Once” and “Executes Everywhere” is implemented on a plethora of devices, browsers, O/S platforms, POS, and Payment Systems.
While the framework ensures the functional readiness of the application, the performance is addressed using the performance engineering approach. Our performance validation approach includes verifying the application performance via geographically distributed load, scalability, and stress testing to meet SLA for peak load response that helps releasing the application and preparing for “Holiday Readiness”. Our performance recommendations improve predictability, availability, and reliability of your applications.
Cigniti Security Testing CoE additionally provides an end-to-end security testing solution ranging from Penetration Testing through Readiness check for PCI DSS certification.
Consult our experienced team for Ecommerce Testing Services.