• #Retail

    Strengthen E-Commerce Platform with Crowd Testing

    Abstract The success of e-tail businesses depends on the seamless performance of their e-commerce platforms. A global e-commerce leader was struggling to achieve the Quality of Service (QoS) benchmark and wanted to enhance its app’s performance and functionality for a better customer experience. Know how Cigniti utilized crowdsourced testing to benchmark the app quality while reducing their costs.

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