• Helped a rent-to-own industry leader deliver frictionless digital customer experiences with Robotic Process Automation
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    Achieve Frictionless Digital CX with RPA

    Abstract RPA can help retailers automate end-to-end processes through bots with decision-making abilities. A rent-to-own services provider wanted to automate chargeback transaction processes for which its employees were spending 8 hours per day. Discover how Cigniti leveraged RPA bots to reduce the manhours required from 8 hours to 30 minutes.

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    Improve App Performance with Test Automation Framework

    Abstract Legacy infrastructure cripples an organization's digital strategy. An omnichannel retailer of video games was facing severe internal functionality gaps in its ecommerce platform built with old technology. Read how Cigniti facilitated a seamless migration to a new architecture with the help of a test automation framework.

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  • Test Automation services for Leading Retail Solution Provider
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    Improve Automation Coverage with Test Automation Services

    Abstract A smooth & reliable payment channel is essential to build credibility for any ecommerce retailer. A leading provider of drop-ship fulfilment management for multi-channel ecommerce merchants wanted a robust test automation framework for its e-commerce site to reduce manual efforts related to payments. Discover how Cigniti reduced the test cycle time by 70% and improved automation coverage by 40%.

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  • E-commerce Website Testing for Retail Provider
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    Improve User Experience with Device Compatibility Testing

    Abstract A seamless user experience has a direct impact on the success of ecommerce platforms. One of the world’s leading fashion retailer wanted to ensure compatibility of its E-commerce website across various devices, OSs and platforms. Know how Cigniti ensured that by improving test coverage and reducing overall test duration by 50%.

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  • Test Automation of mobile applications for large submarine sandwich chain
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    Minimize Post Production Defects with Test Automation

    Abstract Automated POS systems are driving high UX for retailers worldwide. The world's largest sandwich retailer chain required test automation of in-house POS systems as well as home office applications. Discover how Cigniti delivered 70% automation test coverage along with 20% reduction in test execution efforts and 60% reduction in post-production defects.

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  • Enabled Seamless Digital Migration & IT Integration Across Business Intelligence Dashboards for a Leading Retail ISV
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    Enable Migration & IT Integration with Test Automation

    Abstract Retailers are adopting digital dashboards to streamline their business processes and gain insights from the vast amount of data they generate. A fast-growing UK-based retail ISV wanted QA support for business intelligence dashboard and migration projects. Know how Cigniti achieved 80% more test coverage, ensured a faster time to market, and reduced the script development time by 30-40%.

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