• #Banking
    Case
    Study

    Microservices Architecture Enhances Bank’s Response Time


    Abstract To gain more flexibility, security, and opportunities for additional features and functionalities, a leading bank wanted to enhance its customer-facing mobile retail application with higher scalability and maintainability. This called for enhanced middleware API integrations with third-party systems, core banking platforms & ERP systems. Discover how Cigniti’s app development solutions with event-driven microservices enabled its higher performance offering a wide variety of user experiences and services.

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  • #Banking
    Case
    Study

    Proactive QE™ powered success of a Digital Banking Platform


    Abstract The NCR D3 Digital Banking Platform offers flexibility, scalability, and agility to digital-first banks powered by NCR. To accelerate time-to-market and reduce costs by enabling faster feedback on new releases and shifting-left, NCR D3 needed to integrate real-time, unattended regression testing that covered 75% of core functionality into their Agile SDLC Practice. Learn how NCR D3 achieved 100% unattended automation of 300+ core functional tests and parallel execution of up to 20 tests by leveraging Cigniti-Tricentis partnership and the power of Proactive QE™.

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  • #Banking
    Case
    Study

    Leading Bank Reduced Credit-loss Rates & Enhanced Efficiency Through Credit Risk Model Validation

    Featured in IDC’s Enterprise Intelligent Services Case Studies: AI-Enabled Analytics
    Abstract A bank devised a framework to validate its credit risk model. It took time to validate the concept and comprehend its usage throughout the spectrum of consumers. With this, the validation requests grew and responses to backlogs spiked. Discover how Cigniti’s digital engineering and digital insights expertise helped chalk out an assessment strategy to identify potential gaps to streamline the credit risk model validation process. This reduced credit-loss rates, making significant efficiency gains.

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  • #Banking
    Case
    Study

    Customer Lifetime Value Model for a Leading Banking & Financial Group


    Abstract A marketing metrics study reveals that the probability of selling to a new prospective customer is 5%–20%, when compared to an existing customer is 60%–70%. A large banking and financial group wanted to enhance its revenue by retaining its customer base, assessing customer value, and targeting them with the right set of tailored products. Discover how Cigniti devised a Customer Lifetime Value Model for the bank and accelerated its customer retention and revenues.

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  • #Banking, BFSI
    Case
    Study

    Test Management and Automation for Digital Bank


    Abstract The convenience of digital banking is shifting the customers' preference to online banking services. UK's first digital bank wanted to offer a seamless banking experience via an application along with a validated biometric solution. Read how Cigniti’s domain expertise improved the quality of their mobile app and reduced costs and time to market.

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  • #Banking, BFSI
    Case
    Study

    Test Advisory Services for a Global Technology firm


    Abstract Customers today expect fast, easy, and convenient transaction services from their banks. A global self-service ATM provider company required urgent support for its functional, performance & automation testing needs to live up to such consumer demands. Cigniti was able to halve their test execution efforts, thus, reducing the test execution time by 40% and test cycle time by 25%. Read more.

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  • #Banking, BFSI
    Case
    Study

    Quality Assurance Support for Canadian Bank


    Abstract Internet and mobile banking have become the preferred channels to perform transactions for users worldwide. A leading bank in Canada wanted to bring stability and efficiency into its testing practices for providing a seamless banking channel to its customers. Know how Cigniti identified 30% of application defects and reduced the entire test life cycle by 25%.

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  • #Banking, BFSI
    Case
    Study

    End-to-end Testing for NBFC Organization


    Abstract Testing complex business-driven applications can be quite challenging for the FinTech companies. A leading NBFC organization wanted to minimize its production issues and establish an end-to-end testing process. Know how Cigniti brought down their month-end production issues to almost 0%.

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