• Helped a rent-to-own industry leader deliver frictionless digital customer experiences with Robotic Process Automation
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    #Retail
    Case
    Study

    Achieve Frictionless Digital CX with RPA

    Abstract RPA can help retailers automate end-to-end processes through bots with decision-making abilities. A rent-to-own services provider wanted to automate chargeback transaction processes for which its employees were spending 8 hours per day. Discover how Cigniti leveraged RPA bots to reduce the manhours required from 8 hours to 30 minutes.

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