• Can Social Sentiment Impact Airlines Business Growth
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    #Airlines
    White
    Paper

    Social Sentiment Analysis for Best Customer Experience

    Abstract 90% of the customers admit that their buying decisions are mostly influenced from online reviews. By analysing social sentiment of the passengers, airlines can bridge the gap between the expected and delivered experience. Know how Cigniti established a correlation between digital performance and business success of airlines through social sentiment analysis through its sentiment analyzer tool.

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  • Application Performance Monitoring for the Aviation Industry
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    #Airlines
    White
    Paper

    APM for the Aviation Industry with QE - White Paper

    Abstract Contemporary airlines are heavily reliant on modern technology, and running the IT processes for airlines involves overcoming unusual challenges, nearly round-the-clock. By leveraging market-leading technology and integrating it intricately into data centers, airport locations and outstations, APM helps achieve optimal performance and faster adoption by customers.

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