• #Retail
    Case
    Study

    Reduce Test Duration with Test Automation Framework


    Abstract A global fashion retailer facing eCommerce platform challenges like limited test coverage and cross-platform issues partnered with us to enhance their QA strategy. We implemented a scalable test automation framework, automating 70% of manual tests, which reduced test duration by 50%. Cross-platform performance was ensured through our Cross Browser Test Accelerator, while real-time insights via BlueSwan improved defect management and QA alignment with business priorities, enabling a high-quality digital experience for their customers.

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  • #Airlines, Retail
    Case
    Study

    Save Costs with Mobile App Development Expertise


    Abstract A leading airline onboard retail services provider wanted to digitalize its legacy systems to contain delays and increase agility. Maintenance and support were expensive, and discrepancies in inventory made this a time-critical initiative. Further, the work priorities had to be balanced among various stakeholders, which led to delays and rising dependency. Discover how Cigniti led the digital transformation by developing a mobile application that saved 30% Costs, 50% time and effort, thereby enhancing efficiency.

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  • #Retail
    Case
    Study

    Achieve Frictionless Digital CX with RPA


    Abstract RPA can help retailers automate end-to-end processes through bots with decision-making abilities. A rent-to-own services provider wanted to automate chargeback transaction processes for which its employees were spending 8 hours per day. Discover how Cigniti leveraged RPA bots to reduce the manhours required from 8 hours to 30 minutes.

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  • #Retail
    Case
    Study

    Improve App Performance with Test Automation Framework


    Abstract Legacy infrastructure cripples an organization's digital strategy. An omnichannel retailer of video games was facing severe internal functionality gaps in its ecommerce platform built with old technology. Read how Cigniti facilitated a seamless migration to a new architecture with the help of a test automation framework.

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  • #Retail
    Case
    Study

    Strengthen E-Commerce Platform with Crowd Testing


    Abstract The success of e-tail businesses depends on the seamless performance of their e-commerce platforms. A global e-commerce leader was struggling to achieve the Quality of Service (QoS) benchmark and wanted to enhance its app’s performance and functionality for a better customer experience. Know how Cigniti utilized crowdsourced testing to benchmark the app quality while reducing their costs.

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  • #Retail
    Case
    Study

    Improve Automation Coverage with Test Automation Services


    Abstract A smooth & reliable payment channel is essential to build credibility for any ecommerce retailer. A leading provider of drop-ship fulfilment management for multi-channel ecommerce merchants wanted a robust test automation framework for its e-commerce site to reduce manual efforts related to payments. Discover how Cigniti reduced the test cycle time by 70% and improved automation coverage by 40%.

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  • #Retail
    Case
    Study

    Improve User Experience with Device Compatibility Testing


    Abstract A seamless user experience has a direct impact on the success of ecommerce platforms. One of the world’s leading fashion retailer wanted to ensure compatibility of its E-commerce website across various devices, OSs and platforms. Know how Cigniti ensured that by improving test coverage and reducing overall test duration by 50%.

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  • #Retail
    Case
    Study

    Reduce Test Efforts & Test Cycle Time with SAP Testing


    Abstract Distributors are implementing SAP to open new revenue channels, increase productivity and achieve cost effectiveness. A leading industrial distributor needed to test various SAP modules and establish testing practices for in-house applications. Know how Cigniti streamlined the processes, reduced overall test efforts by 75% and test cycle time by 70%.

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  • #Retail
    Case
    Study

    Achieve Higher Efficiency with Agile Software Testing


    Abstract Gift card industry surpassed the $100B mark in 2007-08 and is continuing to grow at 20% YoY. A leading multi-billion-dollar gift card & merchandise manufacturer wanted Agile testing services to achieve higher efficiency. Learn how Cigniti guaranteed cross-platform usability and significantly reduced the defects leaking into the production environment.

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  • #Retail
    Case
    Study

    Minimize IT Risks, with Performance Testing CoE


    Abstract Large-scale retail chains need a powerful IT system to effectively manage processes & operations across stores. A large retailer based in Texas with over 1100 department stores in all 50 US states wanted to centralize its tool administration process and minimize IT risks. Know how Cigniti drove 50% decrease in administration overhead and enhanced the load capability of the application up to 70%.

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  • #Retail
    Case
    Study

    Minimize Post Production Defects with Test Automation


    Abstract Automated POS systems are driving high UX for retailers worldwide. The world's largest sandwich retailer chain required test automation of in-house POS systems as well as home office applications. Discover how Cigniti delivered 70% automation test coverage along with 20% reduction in test execution efforts and 60% reduction in post-production defects.

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  • #Retail
    Case
    Study

    Enable Migration & IT Integration with Test Automation


    Abstract Retailers are adopting digital dashboards to streamline their business processes and gain insights from the vast amount of data they generate. A fast-growing UK-based retail ISV wanted QA support for business intelligence dashboard and migration projects. Know how Cigniti achieved 80% more test coverage, ensured a faster time to market, and reduced the script development time by 30-40%.

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