• End-to-end RPA automation solution for a leading utilities provider
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    #Energy & Utilities
    Case
    Study

    RPA-led Digital Process Efficiency for a Utilities Provider

    Abstract Organizations are making conscious efforts to automate iterative tasks, allowing their employees to focus on business-centric activities. A regulated utilities provider wanted to increase process efficiency and reduce operational costs within their organization using Robotic Process Automation (RPA) solutions. Learn how Cigniti’s RPA expertise resulted in 93% reduction in manual intervention and 30% improvement in business process efficiency.

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  • Helped a rent-to-own industry leader deliver frictionless digital customer experiences with Robotic Process Automation
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    #Retail
    Case
    Study

    Helped deliver frictionless digital CX with RPA

    Abstract RPA can help retailers automate end-to-end processes through bots with decision-making abilities. A rent-to-own services provider wanted to automate chargeback transaction processes for which its employees were spending 8 hours per day. Discover how Cigniti leveraged RPA bots to reduce the manhours required from 8 hours to 30 minutes.

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