• Leading Banking & Financial Services Group Generates Higher Revenues by Developing a Customer Lifetime Value Model
    Read more
    #Banking
    Case
    Study

    Enhance Revenue Leveraging Customer Lifetime Value Model

    Abstract A marketing metrics study reveals that the probability of selling to a new prospective customer is 5%–20%, when compared to an existing customer is 60%–70%. A large banking and financial group wanted to enhance its revenue by retaining its customer base, assessing customer value, and targeting them with the right set of tailored products. Discover how Cigniti devised a Customer Lifetime Value Model for the bank and accelerated its customer retention and revenues.

    Download the Collateral

    Read more
  • A Mobile-First Digital Platform to Help Automate Patient Healthcare Experience
    Read more
    #Healthcare
    Case
    Study

    Enhance Patient Healthcare Experience through Automation

    Abstract Longer wait times may have an impact on patient care and may refrain them to seek medical attention. This may affect the continuity of care and disrupt patient outcomes. To mitigate this challenge, a healthcare provider wanted to integrate patients, practitioners, and field workers on a single platform for faster and frictionless treatment. Discover how Cigniti devised a digital platform that streamlined the manual & fragmented processes into connected, automated ones providing accessibility and personalized care.

    Download the Collateral

    Read more
  • Helped a rent-to-own industry leader deliver frictionless digital customer experiences with Robotic Process Automation
    Read more
    #Retail
    Case
    Study

    Achieve Frictionless Digital CX with RPA

    Abstract RPA can help retailers automate end-to-end processes through bots with decision-making abilities. A rent-to-own services provider wanted to automate chargeback transaction processes for which its employees were spending 8 hours per day. Discover how Cigniti leveraged RPA bots to reduce the manhours required from 8 hours to 30 minutes.

    Download the Collateral

    Read more
  • Leading Retail Energy Supplier in US utilized Cigniti’s experience to improve its Test Coverage
    Read more
    #Energy & Utilities
    Case
    Study

    Enhance Performance with QA & Performance Testing

    Abstract Energy deregularization is affecting the user consumption patterns and retail energy costs. A leading retail energy supplier needed functional testing expertise to succeed in the deregulated energy markets. Know how Cigniti facilitated their growth in such markets by increasing their application performance, reliability and test coverage from 20% to 100%.

    Download the Collateral

    Read more
  • DevOps QA helps Leading Event Management Company Reduce Post-production Defects
    Read more
    #Media and Entertainment
    Case
    Study

    Minimize Post Production Defects with Dev Test Ops

    Abstract DevOps is enabling the event management industry to achieve desired scalability at high speed. A global travel and meetings management company needed to eliminate post-production defects ensure delivery of optimally curated management services to its world-wide network of MNCs. Cigniti's rich expertise in Agile QA & DevOps reduced the post-production defects by 40%.

    Download the Collateral

    Read more