Why most organizations are implementing Robotic Process Automation (RPA) today?
In today’s world of digital transformation, more organizations are turning to automation and artificial intelligence to optimize their business operations. Robotic Process Automation (RPA) is the application of technology that can automate rules-based, organized, and repetitive business processes.
Businesses can use the various tools of RPA to communicate with other digital systems, collect data, retrieve information, process a transaction, and much more.
RPA helps organizations achieve higher quality, increase productivity, accelerate time to market, and save costs. Here’s how.
Key Challenges Enterprises Faced During RPA Implementation
Enterprises across verticals such as BFSI, Telecom, Manufacturing, Travel & Logistics, Healthcare, & Retail & eCommerce, and others face a few common challenges while implementing RPA. The most critical being that of identifying which processes have the highest automation potential to maintain a healthy automation pipeline.
Lack of enterprise RPA strategy and siloed RPA implementation
Unable to realize the expected ROI – Picked wrong processes for RPA
Inadequate end-to-end business process automation and continuous manual effort spent in parallel
Unable to customize RPA tool due to lack of skilled resources
Inability to handle business process changes resulting in extensive Bot maintenance effort
Getting Started with Cigniti’s End-to-End RPA Services
We help to start your RPA journey by helping you define the strategy. First, we help you to understand and identify processes that need automation. Once we optimize productivity and FTE, we plan the roadmap for automation rollout.
Bot development is at the core of RPA implementation. Based on the shortlisted candidates for automation, we design and develop bots using AI, ML and cognitive services for process automation. Our RPA experts then orchestrate workflows and governance, and rollout validation. We have highly skilled resources in marquee RPA tools such as Uipath, Automation Anywhere, Leapwork, Jiffy.ai, and Nintex.
As the automation program matures, the number of bots in production periodically rise. As a result, continuous support and monitoring of these bots is required. We help in running large bot floors with L1 and L2 support models to continuously monitor and maintain the bots.
Matured RPA Center of Excellence (CoE)
Cigniti has a matured RPA CoE with extensive experience in RPA implementation, proven methodologies, processes, frameworks to establish a centralized RPA function. Here’s an overview of the services we provide as part of our RPA Center of Excellence.
Industries that have Utilized Cigniti’s Intelligent RPA Services
93% reduction in manual intervention
Reduction in person hours from 8 hours to 30 minutes
Our Key Clients
Cigniti is a Leader in Quality Engineering, AI & Cognitive, Continuous & Application Security Testing, a High Achiever in Cloud Migration Testing & a Major Player in UX Testing in 2022
Cigniti is recognized as a Strong Performer in the Forrester Wave™: Continuous Automation And Testing Services, Q3 2021
- Partners with “Top 2” OEMs and others that help reduce initial investment on RPA tool
- Access technical support from OEMs whilst developing be spoke solutions
- Privileged access to webinars on beta versions of the latest products
- Access to OEMs learning management systems for knowledge upgrade
- Provision for basic level certifications – Sales and Technical team
Need Help? Drop us a line!
Do you need help in automating your end-to-end business processes with zero manual intervention? Drop us a line and we will get back to you!