Enhance The Travel Experience Of Your Smart Travellers

Utilize our Travel & Hospitality Software Testing Center of Excellence to access:

• Reusable testing artefacts that accelerate testing process
• Enhanced test coverage & efficient testing
• A secure interface
• A testing framework for smart apps that delivers a seamless, end-to-end experience
• A robust set up of test automation practices and integration of your business processes
• Data analyzed by AI & ML to help you understand the needs and sentiment of travellers

The Cigniti team provides software testing and test automation services covering the entire Travel & Hospitality IT landscape, including areas such as:

• Analytics (business intelligence, COGNOS, forecasting, scheduling, revenue management)
• Mobile Commerce (mobile web reservation check-in systems)
• Integration (payments, global distribution system (GDS), online travel agency, web services for forward and backward integration, system integration between different technologies and platforms)
• Synchronization (GDS, central reservation system, property management system, internet distribution system)
• Rewards & Loyalty (promotions, coupons)
• Online Travel Partners (vendor management, travel agent portal)
• Revenue Management (pricing engine, billing management)
• PoS (billing management, mode of payments, fulfilment process, GDS, fare comparison & validation, automated client contact, travel request authorization and PNR/file queue management, PNR quality & finisher tools, policy adherence)
• Reservations (booking management, booking restaurant tables, tickets, and spa appointments)
• Guest Services (casino management, dining room management, spa administration)
• Property Management (hull cleaning and scheduling)
• House Keeping (fleet management, crew scheduling, time sheet management)
• Food & Beverages (materials management)
• Marketing (promotions)