Resources

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Abstract Driven by a new generation of consumers, data, automation, and Artificial Intelligence (AI), a ‘digital first’ earnestness is sweeping across the insurance ecosystem. Robotic Process Automation (RPA) is proving to be an imperative step in this transition and the real challenge lies in getting it right. This white paper delves on how RPA can help the Insurance industry grow the digital way.

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Abstract The compression of service turnarounds from months to mere seconds has shifted emphasis to how products/services are delivered and consumed. Will the decreasing latency to sub-milliseconds with the advent of 5G help customer experience (CX) architects’ study and evaluate sentiments instantly, aligning brand projections closer to consumer expectations? Read the white paper to find out.

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Abstract You know how to test. But do you really know what to test and when? The Business Assurance approach to quality, a philosophy that ties IT decisions to corporate economics, has predictive analytics at its heart. Cigniti's Business Assurance ethos centres on early-cycle progressive testing and intelligence-based test coverage. To achieve this shift in approach, Cigniti has developed BlueSwan™ Verita that offers IP-generated intelligence.