In today’s rapidly evolving business landscape, staying competitive is more challenging than ever before. Companies across various industries continually seek innovative ways to gain a competitive edge, and one of the most effective strategies is leveraging digital product engineering. Digital product engineering combines technology, design, and engineering to create [...]
The rapid advancement of communication technologies has paved the way for the deployment of 5G networks, promising unprecedented speeds, low latency, and enhanced reliability. As 5G technology becomes increasingly integrated into our daily lives, ensuring its robustness and security has never been more critical. Digital assurance, a comprehensive testing [...]
Interactive Voice Response System (IVRS) is an automated technology that permits interaction with a customer (end user/caller) with the support of a DTMF (Dual-Tone multi-frequency) keypad and voice input. IVR mechanism is the perfect way to route customer calls. It helps customers resolve their queries/issues 24/7*365 days with the menu [...]
Organizations nowadays are constantly being disrupted by new technology, disruptive startups, geopolitical issues, and economic changes. As organizations face a fast-changing world, the risks of geopolitical instability, surging inflation, and economic insecurity have become increasingly common. Cybercrime, supply chain disruptions, and climatic catastrophes have also arisen as severe and unpredictable [...]
Data annotation is one of the principal factors in the development of artificial intelligence (AI) and machine learning (ML). As technology is advancing at a fast pace, almost all industries will need to make use of data annotations to keep up with the trends. The use cases for data annotation [...]
Banks have been frontrunners in adopting new technological innovations for the past couple of decades and have taken advantage of everything technology has to offer. Indian-born British inventor John Adrian Shepherd-Barron was inspired by chocolate vending machines and hit upon the idea “if vending machines could dispense chocolates, why couldn’t [...]
Since digital information and technology are now so deeply intertwined in day-to-day work, organizations have become significantly more vulnerable to cyber threats. However, the assaults themselves are becoming significantly more sophisticated, targeting both information and essential infrastructure. Cyber-risk incidents can cost a business a lot of money in terms of [...]
Customer experience has risen to the top of the QA priority list, according to the World Quality Report 2018-19. A decade ago, this user-centric technology movement would have been unthinkable. Customer-centric digital transformation projects, on the other hand, have revolutionized the way firms employ technology. In the last few years, the rising [...]
Welcome back and here we are…at the finish line of this blog series highlighting 5G and all-things assurance that will surround its’ critical mass adoption. So, before we get into it, let’s take a moment to review where we have been so far…. Leap or lead…don’t be the laggard. I get it – it is still [...]
