According to Gartner, “Scriptless testing tools reduce or eliminate the amount of scripting involved in the creation of tests using model, object, data or keyword-driven approaches. The goal is to enable business user testing and to reduce maintenance costs.” With the advent of Scriptless test automation, the whole complexion of [...]
Building customer loyalty and satisfaction is the key for any customer experience leader to meet their company’s business goals and improve return on investment (ROI). However, many companies fall prey to just trying to fix their existing pain points instead of creating new innovative customer experience projects that really make a difference. According to a recent [...]
As individuals, organizations, and nations across the world posed a strong front against the havoc wreaked by the COVID-19 pandemic, technology became their strong ally. With the help of digital transformation, next-gen technologies, and Quality Assurance services, we are finally saying goodbye to one of the most trying years. Here [...]
The telecommunications industry has been at the center of the global pivot to remote operations. Without robust and resilient connectivity, a major chunk of the world’s industries would have decimated and the remote working scenario would have been too far-fetched. As a result, the pandemic would have had much [...]
Cloud offers extreme flexibility and ‘anywhere access’ to the required data. This flexibility factor of cloud computing became one of the major facilitator of the remote working model. Cost efficiency, scalability, and ease of collaboration are some of the other main benefits that have made cloud a major hit amongst [...]
2020 – A year that we would all want to forget and omit from our lives and move on. Despite the havoc wreaked by the global pandemic, the one good thing that has come out this year is the acceleration of digital transformation across all the industries, across the world. As [...]
If you always do what you always did, you’ll always get what you always got. But now doing what we always did will not get us what we always got. Times have changed, demands have changed, and there is a need for changing the ways in which we deal with the problems at hand and even, [...]
Software testing used to be a phase in the software development lifecycle – a phase which was often skipped or neglected, resulting in sub-optimal quality of the released product. Then came Agile, and DevOps, and along came shift-left, shift-right, & shift everywhere practices, continuous development, continuous integration, & continuous [...]
“The telecom industry reaches into every corner of our economies, societies, and private lives, and it is one of the greatest drivers of economic growth and human equality the world has ever seen.” This quote from Börje Ekholm, CEO of Ericsson Group, aptly summarizes the grave need & criticality of [...]
Thomas Friedman once said, “Supply chains cannot tolerate even 24 hours of disruption. So if you lose your place in the supply chain because of wild behavior, you could lose a lot. It would be like pouring cement down one of your oil wells.” There is no doubt that supply [...]
