The top digital transformation trends that will shape 2021

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2020 – A year that we would all want to forget and omit from our lives and move on. Despite the havoc wreaked by the global pandemic, the one good thing that has come out this year is the acceleration of digital transformation across all the industries, across the world. 

As most industry experts believe, the last six months have seen more progress in the digital transformation initiatives than the last decade. With such kind of sudden, tectonic shift toward digitization, it is going to sprawl even further.

The discussion and efforts around embracing digital transformation have been ongoing for years now. However, the urgent need to digitize due to lockdown and remote working scenario has pushed it into full gear in 2020. Considering the full-throttle move toward digital adoption in 2020, we can only expect to achieve new milestones in terms of innovation and intelligence in the coming years.  

As we approach the end of this year, it is about time that we talk about how the next year will take shape considering the digitalization progress in 2020.  

Top 3 digital transformation trends of 2021 


As per the sci-fi movies of the last century, we should have attained the state of hyperconnectivity by now. However distant the reality may seem from the reel’s imagination, we are not that far behind. Especially now, when the global lockdown forced every individual to connect with one another digitally. 

Hyperconnectivity essentially means a continuous connectivity between person-to-person, person-to-machine, and machine-to-machine. With high-speed internet and real-time connectivity, person-to-person connectivity and person-to-machine have become possible. Digital capabilities are also enabling organizations to build an always-connected IoT ecosystem in which machines can talk to one another. 

Further, due to the sudden upsurge in the demand for excellent network strength, all the 5G initiatives have been put into full gear in 2020. As a result, what has been in theory so far can finally be introduced into the practical usage. 

      2. Hyperautomation 

Hyperautomation was one of the top trends of 2020, as per the Gartner’s predictions at the beginning of this year. This would stay true in 2021 as well. 

Hyperautonomy is a derivative of hyperautomation. With end-to-end intelligence and digital automation, machines will become more and more autonomous, requiring lesser manual interference. 

The advancements in the area of autonomous cars is only one such example that is going to revolutionize the world of mobility as well as the logistics sector. Such digital, autonomous devices prove to be significant in implementing stringent measures when it comes to situations like the COVID-19 outbreak. 

If we talk about the world of software testing, automation has already paved a deep path into it. This year we can expect a wider acceptance of test automation as a preferred mode of software testing, which would ultimately result in faster and higher quality releases. 

AI and machine learning solutions are also being developed and deployed on a broader scale. The buzz related to intelligent test automation is garnering considerable attention from the global IT leaders. As the benefits of introducing AI and ML capabilities into processes like test automation become evident, the trend is expected to take an upward curve in the coming months. 

         3. Hypersecurity 

Cybersecurity has always been one of the top most concerns of both the providers of digital solutions as well as the end users of those solutions. And the constant rise in the number of cyberincidents only adds on to such concerns. 

If 2020 has been the year of glory for digital transformation, it has also been the perfect opportunity for malicious elements to explore and exploit the tiniest security vulnerabilities in an organization’s IT infrastructure.  

As the majority of organizations are now operating remotely, from education sector to the IT sector, cybersecurity becomes the main priority. Due to the remote operating model, there is lesser control and a broader surface area for cyberattack. This is why, the smallest bit of ignorance can prove fatally expensive to any organization. 

It is expected that remote working will become the new normal. Therefore, organizations not only have to consider the risks and vulnerabilities of their in-house infrastructure but also need to take the external user end-points into picture as well. Even though it is much more challenging to secure this new network setup, it is also more critical than ever before. 

Always stay ahead of the curve 

Understanding the upcoming trends prepare an organization to optimize its future strategy and implement the measures necessary to keep up with the competitive landscape. 

At Cigniti, we take pride in fortifying our clients’ organizations to tackle with the continuously evolving market landscape. With next-gen technologies and experienced industry professionals in our team, we ensure that your organization always stays ahead of the curve. 

Cigniti’s Digital assurance & testing solutions address the multi-faceted needs of digital transformation, while keeping agility and customer centricity at the core of our services. We conduct comprehensive testing across your digital value chain encompassing digital marketing, web portals, web content, digital assets, web analytics, as well as the entire digital ecosystem including cloud, mobility, big data, and connected devices. 

Connect with our experts for your digital assurance need by scheduling a discussion today! 


  • Cigniti Technologies

    Cigniti is the world’s leading AI & IP-led Digital Assurance and Digital Engineering services company with offices in India, the USA, Canada, the UK, the UAE, Australia, South Africa, the Czech Republic, and Singapore. We help companies accelerate their digital transformation journey across various stages of digital adoption and help them achieve market leadership.

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