In today’s world, being connected anywhere and anytime is the most crucial aspect for anyone, and mobile phones as a device are one of the most critical enablers. With smartphones and internet connectivity, having access to content has become a click away. Purchase decisions and payment modes have been [...]
Whether a company is small or large, digital transformation is essential. Every lecture, panel discussion, article, and study about how firms can stay competitive and relevant as the world gets more digital makes that point loud and clear. Many corporate leaders are unsure of what the term “digital transformation” actually [...]
One of the technological evolutions that has caught the attention in recent times is Non-Fungible Tokens (NFTs). It has been a phenomenon, with the values of some of the NFTs reaching astronomical heights. It remains to be seen whether this will be a bubble like the Tulip Mania or [...]
Digital banking involves the digitization of all traditional banking products, processes, and activities to serve customers through online channels. Banking that is done through the digital platform without any paperwork like account opening forms, cheques, pay-in slips, and so on is referred to as digital banking. It relies on high-level process [...]
Successful companies are those that are becoming Digital First. Research shows operating models, EBIDTA margins, market share and brand longevity are all tied to Digital experiences that companies can offer to their end customers. No vertical segment is exception to this. Digital today is a dialogue that confluences a [...]
I am back with blog 3 in this series! In blog 1 I introduced the concept of the Digital Complexity Paradigm (DCP), and in blog 2, I broke down the DCP by focusing on the Technical Complexity factor of that formula. As covered in blog 2, using my favorite “digital transformation [...]
Core (Centralized Online Real-time Exchange) Banking is a system that enables a group of bank’s branches to perform transactions between accounts in different branches and share the data in real time. According to Gartner, “a core banking system is a back-end system that processes daily banking transactions and posts updates [...]
In the first blog in this series, I introduced the Digital Complexity Paradigm (DCP) – which, broken down in simple terms, attempts to capture the significantly increased complexity and speed at which digital transformation (and evolution) needs to be delivered. That complexity and speed are then compounded by the [...]
Whether you agree or not, conventional businesses have become redundant by the advent of technologies like Artificial Intelligence, Big Data, IoT and ML. Today, rapidly changing customer needs are forcing enterprises to evolve, adopt and devise strategies where they can surgically strike offers to a segment of few rather [...]
Why Hyper-personalization? In recent times, customers are looking for a customized solution for their specific requirements and utilizing the digital features of banking as per their needs. Moreover, banks have realized the economic advantage of personalization which can bring in considerable cost reduction by providing diverse cutting-edge products with AI, [...]
