We are living in a revolutionary time, a disruptive era, led by smart devices and a smart generation. Digitization has become the norm, the acceptable way of doing things. Cashless transactions overtake cash-based payments, physical bank visits are replaced by multiple mobile and net banking sessions, and AI and [...]
Consumerism is at an all-time high, touching every industry, influencing decisions and strategic approaches of the businesses involved. Technology is increasing the service efficiency of businesses, while increasing the customer expectations at the same time. Today, the need for a seamless experience is a no brainer, for which businesses [...]
Fintech, short for Financial Technology, is the innovative use of technology in the design and delivery of financial services and it is transforming the banking world as we know it, says Henri Arslanian, the Chairman of Fintech Association of Hong Kong. Henri names Artificial Intelligence, peer-to-peer lending, big data, [...]
Banking sector was one of the first to embark on a digital journey. With the goal of delivering convenient transactions to customers, banking industry never shied away from new technology and latest innovations. Facilitating door-step transactions and eliminating the need to physically visit a bank, the banking industry is [...]
The e-tail industry is flourishing with rising inclination of shoppers toward online shopping. Statista has reported that the global ecommerce sales are expected to reach 17.5% by 2021 with credit cards being the most preferred payment option for online shoppers worldwide. With the advent of rapid digitalization and e-commerce, [...]
Digitalization has moved from becoming a trend to becoming a basic necessity for organizations such as banks that need to deliver value at various levels within the information technology and digital eco-system. In such a scenario, the C-suite of banking sector needs to stay abreast of the trends and [...]
A recent news update states how an ATM in the Houston area was shut down as it was dispensing $100 bills instead of $10s. This happened due to a manual error when a vendor incorrectly loaded $100 bills in a $10 slot. Though this was not a software glitch, [...]
Online Banking frauds have been very common in the last few years and as a result, globally, consumers have lost millions of dollars in online banking. Despite all the distrust and apprehensions around online banking, financial and banking apps continue to launch and get promoted. Financial apps are even [...]
With changing lifestyle choices, climatic changes, and overall technological inventions, the present-day risk scenario has also transformed. Insurance companies are coming up with wacky insurance proposals such as Alien Abduction insurance, body part insurance, Taste Buds insurance, Valentine insurance, Bail bond insurance, Wedding insurance, and Kidnapping insurance too. Some [...]
Businesses in the Global Market have always raced to keep up with changing customer expectations, but since the turn of the century, something remarkable has happened. A series of rapid technological advances have contributed to the transformation of customer expectations while simultaneously providing enterprises with the digital tools to [...]
