Blog by Cigniti Technologies

4 Key Testing Areas for Successful Business Intelligence Programs

4 Key Testing Areas for Successful Business Intelligence Programs
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Of late, Business Intelligence (BI) has gained tremendous significance across the enterprises. It has the potential to shape an organization’s growth and productivity. BI is a technology driven process for analyzing data and presenting the reports, dashboards, etc. to the respective stakeholders, which assists in taking appropriate decisions to achieve organizational goals.

Enterprises often face difficulty in extracting the right information from the huge data packs available with them. While the Big Data Analytics helps in getting deeper and exploratory perspective of the sea of data available, Business Intelligence presents the data in a more structured and easily understandable way. BI systems richness in dashboard visualization, reporting, performance management metrics and more can be vital to making advanced analytics actionable.

Benefits of Business Intelligence

Business Intelligence is associated with several benefits, a few of which are listed below:

Improved Productivity: Traditional methods of gathering information, compiling data and generating reports requires lots of time, efforts, and dependability on several internal departments. By integrating BI applications, the data can be extracted and the reports or dashboards can be generated with just the click of a button, thus relieving employees to concentrate on more productive initiatives.

Accuracy: There is always a risk of inaccuracy due to manual intervention while tabulating and assessing data. The ease in information sharing helps reduce duplication of roles/duties within the organization and improves the accuracy and usefulness of data generated by different departments.

Customer Behaviour: BI helps in gaining insights to the customer behaviour. These insights can help the Organization position itself in accordance to the behavioural changes of the customer.

Gain Competitive Intelligence: BI can also be used to gain insights into what the competitors are doing. This strengthens the company’s ability to make decisions and plan for the future. 

Decision Making: Unavailability of right information at right time is one of the major reasons for improper decisions that affect the Organization’s strategic initiatives. BI reports help in monitoring past and present performances, and assist in predicting the future thus enabling the Manager to take appropriate decisions.

Return on Investment (ROI): With the increased awareness towards market insights, faster reporting, decreased operating costs/lower overheads and access to better quality data and information, BI can positively influence a Company’s ROI.

While an Organisation can reap several benefits through Business Intelligence program, the integration of an application with the internal systems and quality assurance plays a key role in successful implementation. Testing these BI applications is crucial for any organization as the credibility of the reports generated is important. It requires several steps of testing for ensuring a proper functioning.

Key Testing Areas

Business Intelligence programs requires testing in the following four key areas:

1) Discovery or Knowledge Acquisition:

2) Test Authoring and Execution:

3) Test Data Management:

4) Test Process Automation:

While there are several Business Intelligence applications readily available in the market, it requires lots of process and methodology to be followed to choose the best fit for an organization. Involvement of the independent software testing companies from the procurement stage itself helps in an easy and effective implementation of the BI programs.



  • Cigniti is the world’s leading AI & IP-led Digital Assurance and Digital Engineering services company with offices in India, the USA, Canada, the UK, the UAE, Australia, South Africa, the Czech Republic, and Singapore. We help companies accelerate their digital transformation journey across various stages of digital adoption and help them achieve market leadership.

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