How does the Partnership Between Cigniti and Leapwork Empower Microsoft Dynamics 365 (D365) Clients

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Microsoft Dynamics 365 is a leading enterprise application suite that empowers businesses to streamline operations, optimize customer engagement, and drive growth. It offers CRM, ERP, human resources, finance, sales, and marketing modules, providing organizations with a unified platform to manage processes and make informed decisions.

With its cloud-based architecture, Dynamics 365 offers scalability, flexibility, and seamless integration with other Microsoft solutions like Office 365 and Azure. However, harnessing the full potential of Dynamics 365 requires robust automation and quality assurance processes.

As businesses implement Dynamics 365, they need to ensure their applications are reliable, performant, and aligned with their unique business requirements. The complexity of Dynamics 365 deployments and the need for continuous updates and customization present challenges in maintaining the highest levels of software quality.

Organizations require efficient automation and quality assurance solutions to overcome these challenges and optimize their Dynamics 365 implementations. These solutions help streamline processes, reduce manual efforts, accelerate testing cycles, ensure seamless integration, and deliver a superior end-user experience.

Recognizing the growing demand for automation and quality assurance solutions within the Dynamics 365 ecosystem, Cigniti and Leapwork have joined forces to offer a unified approach to their clients. This strategic partnership represents a convergence of Cigniti’s deep expertise in software quality engineering and Leapwork’s cutting-edge no-code automation platform.

By combining their strengths, Cigniti and Leapwork have developed a comprehensive suite of automation and quality assurance solutions tailored specifically for Microsoft Dynamics 365 clients. Cigniti’s deep domain knowledge, extensive testing capabilities, and global delivery model complement Leapwork’s intuitive no-code platform, empowering businesses to achieve seamless automation, accelerated testing, and superior product quality.

The partnership brings forth a revolutionary approach to automation by harnessing Leapwork’s no-code platform. With its intuitive interface, this platform enables users to build and execute automated test cases and workflows without any coding skills. Dynamics 365 clients can streamline their automation processes, eliminating manual efforts and reducing time-to-market.

Key Features and Benefits of Cigniti Leapwork’s AI-Powered Visual Test Automation

The test automation solution provided by Cigniti and Leapwork empowers D365-driven businesses to take a proactive approach to managing risks associated with every update, ensuring they remain at the forefront of technological advancements. This comprehensive solution offers the following key features and benefits:

  • Visual approach: Simplified and intuitive methods for building and maintaining automated tests.
  • Cross-technology automation: Capabilities to automate tests across various technologies and integrations.
  • Business-focused service and support: Dedicated to delivering tangible business value through our services and support.
  • Speed up delivery: Test every Proactive Quality Update and release with schedules and triggers to reduce bugs and minimize risk.
  • Minimize maintenance: Visual AI automation allows your D365 experts to quickly build and maintain automation without requiring developers.
  • Time to value in 30 days: Get up and running quickly for increased confidence in your D365 application ecosystem and reduced opportunity costs.
  • Works end-to-end: Automated tests across your applications and integrations that let you test business processes end-to-end.

The solution offers out-of-the-box features that ensure continuity with every Microsoft update, including scheduling and triggers. It also has AI-powered test creation and maintenance, dedicated service and support, and end-to-end automation capabilities for all business processes. Its visual approach to automation is easy to learn, use, and maintain without requiring coding skills. This means anyone on your QA team can use it quickly and easily.

While Leapwork partners with Microsoft to bring AI-powered visual Test Automation to Dynamics 365 customers globally, Cigniti, with its wide range of AI & IP-led Digital Assurance and Digital Engineering services, offers a gamut of services to its Fortune 500 clients.

Cigniti Leapwork’s Test Automation Solution Enters a Strategic Partnership with Microsoft

On June 22nd, 2023, Leapwork entered a partnership with Microsoft to enable customers and partners to drive innovation and achieve continuous quality across Microsoft Dynamics 365 and Microsoft Power Platform. Microsoft customers and channel partners can utilize Cigniti Leapwork’s solution to manage monthly software updates seamlessly and automate business processes across any application or technology.

The solution provides a robust and powerful technology capable of automating tasks within and beyond Dynamics 365 and Power Platform. The system utilizes AI and a visual, codeless approach, enabling non-technical business users to create and manage large-scale test automation effortlessly.

By employing the Cigniti Leapwork solution, customers and partners of Dynamics 365 and Power Platform can ensure uninterrupted, end-to-end testing across applications. This minimizes the potential for disruptions during monthly software updates and promotes the rapid delivery of high-quality outcomes.


The transformative partnership between Cigniti and Leapwork empowers Microsoft Dynamics 365 clients to optimize their implementations and achieve continuous quality. With the complexities of Dynamics 365 deployments and the need for automation and quality assurance, this partnership offers a comprehensive suite of solutions tailored specifically for Dynamics 365 clients.

By harnessing Leapwork’s intuitive no-code platform and combining it with Cigniti’s expertise in software quality engineering, businesses can streamline their automation processes, reduce manual efforts, and accelerate testing cycles. The AI-powered visual test automation solution provided by Cigniti Leapwork brings a visual approach to building and maintaining automated tests, allowing Dynamics 365 clients to minimize maintenance, speed up delivery, and achieve end-to-end automation.

By partnering with Microsoft, Cigniti Leapwork’s solution ensures seamless integration with Dynamics 365 and Power Platform, enabling customers and partners to manage software updates effortlessly and automate business processes across any application or technology.

Overall, this partnership revolutionizes automation within the Dynamics 365 ecosystem, empowering businesses to deliver superior product quality, enhance efficiency, and remain at the forefront of technological advancements.

Need help? Consult our Dynamics 365 Testing experts to discover the transformative potential of Cigniti and Leapwork in meeting your unique testing requirements. Let us be the catalyst that revolutionizes your D365 Testing landscape and ensure continuity with every Microsoft D365 update.


  • Cigniti Technologies

    Cigniti is the world’s leading AI & IP-led Digital Assurance and Digital Engineering services company with offices in India, the USA, Canada, the UK, the UAE, Australia, South Africa, the Czech Republic, and Singapore. We help companies accelerate their digital transformation journey across various stages of digital adoption and help them achieve market leadership.

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