Consumerism is at an all-time high, touching every industry, influencing decisions and strategic approaches of the businesses involved. Technology is increasing the service efficiency of businesses, while increasing the customer expectations at the same time. Today, the need for a seamless experience is a no brainer, for which businesses [...]
Banking sector was one of the first to embark on a digital journey. With the goal of delivering convenient transactions to customers, banking industry never shied away from new technology and latest innovations. Facilitating door-step transactions and eliminating the need to physically visit a bank, the banking industry is [...]
The e-tail industry is flourishing with rising inclination of shoppers toward online shopping. Statista has reported that the global ecommerce sales are expected to reach 17.5% by 2021 with credit cards being the most preferred payment option for online shoppers worldwide. With the advent of rapid digitalization and e-commerce, [...]
A long-distance car ride needs a lot of prepping up before you even hit the road. Getting your fuel tanks filled up, checking the tires for tread and pressures, a look at the map from the starting point to the destination, maybe even identifying spots for refueling, making reservations [...]
Digitalization has moved from becoming a trend to becoming a basic necessity for organizations such as banks that need to deliver value at various levels within the information technology and digital eco-system. In such a scenario, the C-suite of banking sector needs to stay abreast of the trends and [...]
A recent news update states how an ATM in the Houston area was shut down as it was dispensing $100 bills instead of $10s. This happened due to a manual error when a vendor incorrectly loaded $100 bills in a $10 slot. Though this was not a software glitch, [...]
Online Banking frauds have been very common in the last few years and as a result, globally, consumers have lost millions of dollars in online banking. Despite all the distrust and apprehensions around online banking, financial and banking apps continue to launch and get promoted. Financial apps are even [...]
The emerging concept in the retail banking segment, ‘Challenger banks’ or ‘Neobanks’ is creating quite a ripple. As mentioned by KPMG in its report ‘The rise of challenger banks’, ‘Challenger banks can be established firms – most likely midsize or specialist – that seek to compete with larger institutions. [...]
Recently, WestPac made news when the customers blasted the bank for not being able to access their accounts almost for three days. The mobile and online banking services of the bank had got hit by a technical glitch, disrupting the weekend plans of thousands of Australians and much more. [...]
A report by Research and Markets estimates that the global Financial Services Application Market will clock $103.66 billion by 2019, at a CAGR of 9.1% during the forecast period 2014-2019. Today the strength of a country is estimated by the robustness of its economy and allied financial systems. Ensuring security and accessibility of [...]
