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Digital Assurance is the weakest link in the Digital Transformation of the BFSI sector

Digital Assurance is the weakest link in the Digital Transformation of the BFSI sector

Chris Manuel2021-05-21T15:23:02+05:30

Even before the unprecedented times of COVID-19, disruption was the name of the game in the Banking, Financial, & Insurance services industries. Whether it be the well-established wave of digital transformation, ever-increasing customer expectations, evolving regulations or the proliferation of competition from the new entrants of digital-native challengers, there was [...]

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May 14, 2021
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Improving customer experience with eCommerce testing

Cigniti Technologies2021-05-06T19:21:39+05:30

The Covid-19 pandemic has changed the way we do business. It has brought the digital eCommerce to centerstage, driving shoppers to buy products online like never before. According to the latest Digital Commerce 360 analysis, “Consumers spent $861.12 billion online with U.S. retailers in 2020, up 44.0% from $598.02 billion in 2019. Online spending represented 21.3% of [...]

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May 6, 2021
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Digital Assurance: The key to customer experience assurance

Digital Assurance: The key to customer experience assurance

Cigniti Technologies2022-07-28T10:37:00+05:30

Amidst a sea change of strategies, processes, and business models in the digital era, three factors that remain on the business stakeholder agenda are cost, time-to-market, and customer experience. While the order of priorities may change over time, customer experience is the key in today’s digital world.  To advance the digital business agenda, it is imperative for enterprises [...]

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March 25, 2021
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