Singapore has started reopening educational institutes, public transport, and businesses in a phased manner. The city hopes to reopen most of its economy by the end of this month. After months of public restrictions and lockdowns, several other countries are planning to lift the barriers and instill a sense of normalcy among [...]
Gartner has placed Multiexperience amongst the top technology trends of 2020. According to the analyst, the multiexperience trend will replace technology-literate people with people-literate technology. Instead of people getting accustomed to evolving technologies, technology will evolve to better understand people. Multiexperience is about leveraging various modalities, digital touchpoints, apps, and [...]
Contrary to popular belief, digital transformation does not completely uproot existing business strategies and frameworks. Rather, the process is supposed to complement what is already there. A Bain & Co. research found that only 8% of global companies have achieved their targeted outcomes from their investments in digital technology. [...]
With the digital awakening of the world, speed has surpassed size in terms of value and necessity. Customer loyalty has become old news. The modern consumers are more quality oriented than brand oriented. They would go where they will get quality products and valuable experiences, at speed. As customer-centricity has [...]
Change is inevitable, you can either evolve with it or perish with redundancy. Every century or half, a major revolution swoop on the mankind and bulldoze it to metamorphose. The history is replete with examples of those who tried to resist the change and are consequently, eliminated out of [...]
Whenever there is a new wave sweeping the industry, and everyone is in a frenzy of riding it, they look up to their leaders for guidance to surf it the right way. What they often forget is – the wave is as new to the leaders as it is [...]
Digital Transformation – very few understand it, but everyone wants it! Most enterprises have made attempts at adopting digital transformation. They indulge in a mad race without knowing what the course will entail, without recceing the turns and obstacles in the path. As a result of this, instead of observing [...]
Decades ago, Walmart changed the picture of retail in the American market and altered the economic balance by shifting power from manufacturers to retailers. By forcing decline of small, local, old-school stores through lower prices, Walmart paved the way for the magnanimous stature that it has now. The retail [...]
A long-distance car ride needs a lot of prepping up before you even hit the road. Getting your fuel tanks filled up, checking the tires for tread and pressures, a look at the map from the starting point to the destination, maybe even identifying spots for refueling, making reservations [...]
In this era where Digital Transformation is happening at warp speed, people from every walk of life are turning into digital experts. While the benefits of engaging in a digital transformation are obvious and unending, it is not without challenges – and CIOs face the majority of them. As digital [...]
