Every company is a technology company today. Irrespective of the core product or service offering, each business is supposed to be digital and deliver seamlessly unified online experiences to the customers. With the expeditious adoption of digital transformation all around the globe, digital technology is now more accessible than ever [...]
Digital transformation is the talk of the global town, now more than ever before. Despite the accelerated initiatives and hasty adoption of digital solutions due to the situational challenges presented by the pandemic, data remains the constant factor that has to be taken into consideration. Without data, without quality data, no [...]
The global economic and technological ecosystem is evolving, at a much higher rate than it ever did before. Each industry is ripe for disruption, and digital transformation or digitization might just be the pathway to a new dawn. When we talk about digital transformation, one automatically correlates it to automation [...]
“Digital transformation is not just about technology; it is about reimagining your company. It is the necessary but challenging journey of operating digital-first with the speed and nimbleness to change or introduce new products and experiences rapidly, exploit technology to create lean operations, and free people to do more [...]
Digital transformation is an ongoing journey. It is an initiative in which an organization evolves its business processes, business models, and organizational culture to adapt with a digital-first mindset. Digital transformation is about continuous learning and applying the lessons for continuous improvement. What used to be a slow and steady [...]
Singapore has started reopening educational institutes, public transport, and businesses in a phased manner. The city hopes to reopen most of its economy by the end of this month. After months of public restrictions and lockdowns, several other countries are planning to lift the barriers and instill a sense of normalcy among [...]
Gartner has placed Multiexperience amongst the top technology trends of 2020. According to the analyst, the multiexperience trend will replace technology-literate people with people-literate technology. Instead of people getting accustomed to evolving technologies, technology will evolve to better understand people. Multiexperience is about leveraging various modalities, digital touchpoints, apps, and [...]
Last month, Disney+ was launched and crashed on the same day due to several technical malfunctions that affected thousands of users. A Disney executive admitted that it was a ‘coding issue’ and they need to recode the application to meet the massive demand. This incident is just one of the [...]
Retail banking does not remain untouched from the digital wildfire. As a matter of fact, customer-first banks are en–route their transformational journey to serve their digital-first consumers. The findings of a Business Insider report revealed a tremendous increase in the active digital customers in the third quarter of 2019 as compared to 2018. In the [...]
With the digital awakening of the world, speed has surpassed size in terms of value and necessity. Customer loyalty has become old news. The modern consumers are more quality oriented than brand oriented. They would go where they will get quality products and valuable experiences, at speed. As customer-centricity has [...]
