The global pandemic not only was a health scare – it also led to a lot of economic distress. While Insurance companies in such times play a critical role in providing a cushion and help organizations manage the risks, they too have been under tremendous pressure. Not only are [...]
Customer expectations are continuously changing, while the technological evolution is grabbing an accelerated pace. By the end of next decade, nearly half of the adult population will constitute millennials and post-millennials, making up for a population that is digital native. With high expectations for omnichannel, integrated, digital experience across a [...]
With the force of digital wind growing stronger within the realm of insurance sector, the industry’s defensive tactics will no longer work when it comes to innovation. It is essential that insurance providers prepare an offensive front to deliver tailored services and customized experiences to the customers. The spurt of InsurTech startups [...]
Consumerism is at an all-time high, touching every industry, influencing decisions and strategic approaches of the businesses involved. Technology is increasing the service efficiency of businesses, while increasing the customer expectations at the same time. Today, the need for a seamless experience is a no brainer, for which businesses [...]
