Walmart has become the third-largest global IT spender. Sephora flags off digital and in-store shopping experiences. H&M blends virtual shopping with physical ease. IKEA Retail hires Google veterans to chalk out a digital transformation strategy. Touted to be the most sought-after brands in this segment for decades, what made [...]
Many retailers swiftly created their initial e-commerce stores in the early days of the pandemic. Others enhanced their services by adding online ordering with curbside pickup, for example. The epidemic hastened the shift to e-commerce stores by five years in just a few months. This emphasizes the importance of bolstering [...]
There is a major difference between digital-first and digital-only. In a utopian world, a digital-only world could become an everyday reality. But in the actual world, there are a number of complexities, interdependencies, and concerns that would hinder its practical existence. Even though we talk about the ever-increasing adoption of digital [...]
Long before a novel virus disrupted our everyday lives and, in a way, forced us to adapt to a new way of living, there were talks about the ‘Retail apocalypse’. Over the past couple of years, store closures have happened faster than store openings, while the overall foot traffic [...]
