At the height of the COVID-19 pandemic, 10 years of e-commerce growth happened in just 90 days. The pandemic has impacted e-commerce in 2020, maybe more than any other time in history. While the traditional retail sales have declined, e-commerce has seen a paradigm shift with 129% growth year [...]
COVID-19 and digitalization have had a widespread impact on businesses across every sector of the economy. The retail industry too, segmented by Products and Distribution Channels, has been witnessing dramatic changes in the past year. Organizations need to provide the best retail experience to their customers across channels, whether Industrial and Automotive, Electronic and Household Appliances, Pharmaceuticals, or via the Hypermarkets and [...]
Nike By Melrose, an LA concept store by Nike, considers the shopping preferences of local users while stocking up products in its inventory. It leverages data gathered from its NikePlus app to identify what the local consumers are buying and to determine the store’s merchandising mix. This data enables the store to stock [...]
Retail banking does not remain untouched from the digital wildfire. As a matter of fact, customer-first banks are en–route their transformational journey to serve their digital-first consumers. The findings of a Business Insider report revealed a tremendous increase in the active digital customers in the third quarter of 2019 as compared to 2018. In the [...]
Mankind is an unpredictable species – visionary but confused about the end goal, innovative but apprehensive to change, evolving digitally but demands personalization, needs an escape from reality but also wants to stay close to it. If you take a good look at the developments happening in each sector, [...]
Transformation is the ground rule within the retail sector and it can happen in various ways – digitally, physically, conceptually, or in any way the industry wants it to be. In the current scenario, the retail segment is facing the challenges thrown by ecommerce and constant struggle to ensure [...]
