Research firm Gartner estimates the market for hyper-automation enabling technologies will reach $596 billion in 2022, up nearly 24% from the $481.6 billion in 2020. The RPA software market grew 38.9% in 2020 to $1.9 billion and held its position as the fastest-growing segment in the enterprise software market. Gartner is expecting [...]
Forrester defines digital experience platforms as “software to manage, deliver, and optimize experiences consistently across every digital touchpoint.” According to a survey conducted by Forrester in Q3 2021 on Digital Platform Experiences, Salesforce was named as a leader in “The Forrester Wave” Report. The key statement in the report says, “Compared with other vendors we evaluated, Salesforce shows [...]
A recent post by Forbes has estimated that, “by 2018, 62% of CRM will be Cloud-based, and the Cloud Computing Market will reach $127.5B. Enterprise spending on SaaS applications is approaching 30% of all application spending, and is currently growing at a 17.6% CAGR from 2013 to 2018.” The [...]
Today, we are witnessing a phenomenal surge in E-commerce sites and start-up ventures with some vibrant and offbeat ideas. What is everyone trying to achieve? Is it only commercial success? Guess not, the definition of success for enterprises today is no more confined to monetary gains. The secret spell for [...]
When it comes to establishing a benchmark statement for customer satisfaction, Walt Disney’s popular quote resonates well. “Do what you do so well that they will want to see it again and bring their friends”. Consistent feedback and working beyond the realms of this feedback marks success for every business venture. [...]
