No-code applications in BFSI

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In the Banking, Financial Services, and Insurance (BFSI) industry, rising customer demand for innovative digital products and services necessitates a speedier application development process to provide rapid upgrades and a shorter time-to-market for new offers. To deal with this, banks require a new, simple, and safe application development technique that uses widely available frameworks, reusable code, and components. Low-code and no-code platforms fill this requirement, allowing for the use of safer, reusable, and proven components while lowering service and application development costs. They can also assist banks and insurers in introducing new business functions at regular intervals.

What is No-Code application development?

A no-code development platform will allow programmers and non-programmers to construct application software using graphical user interfaces and setup.

This application development strategy avoids most of the medium associated with standard software development frameworks and techniques for developing, deploying, maintaining, and updating apps. By continuously enhancing those applications as your business changes, you can deliver business value rapidly and achieve operational agility.

Challenges in the traditional approach

Legacy systems are no longer relevant: These systems are no longer capable of supporting firms’ need to innovate and alter to remain competitive quickly.

Software developers are in short supply: There will never be enough developers to keep up with the rate of innovation required to stay ahead of the competition.

Maintain a competitive advantage: Stay ahead of increased competition by driving rapid innovation in what makes you competitively unique.

Customer contentment: Keep up with consumer needs by refining the procedures that produce excellent client experiences regularly.

At the cutting edge of innovation: Enable new ways to grow by enabling new operational models that better serve customers.

Win the struggle for talent: Attract personnel by emphasizing a culture of continual improvement and providing an opportunity to learn and apply new technological skills.

No-Code vs Low-Code

Depending on the nature of an app platform’s entire range of features, the boundary between no-code and low-code development platforms might be hazy.

Several significant distinctions, however, distinguish the design and use cases for each platform type.

App Creator
Low-code platforms require developers that know coding languages and can operate within a platform’s limits to speed up the development process. In contrast, no-code platforms are accessible to any end-business user.

Core Design
Model-driven, declarative approaches are common in no-code platforms, where the end-user defines an app’s architecture using drag-and-drop manipulation or basic logic.

Low-code platforms frequently use a similar development paradigm but rely more heavily on complex code to define an application’s essential design.

User Interface
Most no-code platforms rely on a pre-built User Interface layer to simplify and streamline an app’s design.

Low-code platforms may offer greater UI flexibility at the expense of increased coding needs.

Low-code and no-code development in the financial services industry [BFSI]

Low-code and no-code development platforms are perfect for customizing programmers that must be designed from the ground up. For example, BFSI organizations can develop user-facing and self-service applications for customer onboarding, mortgage origination, loan origination and management, debit and credit cards, and campaign management using low-code and no-code platforms. Furthermore, BFSI applications have a longer development cycle and are improved in response to changing consumer expectations, industry demands, and regulatory and compliance requirements. This means that BFSI organizations are continually improving their applications by adding new features and services.

Built-in connectors embedded in low-code and no-code platforms enable data exchange between functions by gaining access to systems of record from ecosystem partners’ applications, which can aid BFSI firms in developing internet of things (IoT), artificial intelligence (AI), and machine learning (ML)-based applications. The key benefit of employing built-in connectors is that they allow applications to be readily coupled with third-party service provider systems and data sources, allowing for the shift to ecosystem banking models. These platforms can also be used for process-based approvals, communications channels, self-service reports, and customer service lowering application development costs, improving time-to-market, and increasing return on investment (RoI).

Choosing the best no-code or low-code platform

BFSI enterprises must choose the right platform that offers ease of use and flexibility to thrive with low-code and no-code application development. As banking and insurance applications are customer-centric and data-driven, the platform chosen should provide a better user experience and integration support for various digital assets, such as legacy systems and existing enterprise-wide platforms. When selecting a platform, BFSI firms must be careful to avoid vendor lock-in; the platform must provide essential benefits while also allowing them to transition to other platforms quickly and easily.

Furthermore, the chosen platform must allow for smooth integration of third-party products used by BFSI enterprises, avoiding the establishment of bottlenecks and the resulting complex business procedures.

  • Define low-code and no-code platforms’ use cases.
  • To meet needs, choose a suitable low-code and no-code platform.
  • Identify digitalization pain spots.
  • Create and test prototypes for appropriate workloads.
  • Validate business and technological needs to achieve your digitalization objectives.
  • Using low-code and no-code platforms, finalize the enterprise-level transformation roadmap.

Getting ahead in the Low-code, No-code age

We’ve noticed a rise in the use of low-code and no-code platforms. We believe that BFSI firms will embrace low-code and no-code application development in the future, despite the limitations of these platforms in terms of customization, deployment, and hosting, as well as restrictions on application revisions due to less code and inflexible pre-built components and configurations. Furthermore, applications created with these platforms are tied to the vendor. BFSI organizations may rely on custom code for specific and upgraded application capabilities, resulting in longer integration times and higher costs.

However, in the BFSI industry, the benefits of adopting low-code and no-code platforms exceed the hurdles, given the increased demand for new creative digital solutions and their integration with legacy systems and external ecosystems. Low-code and no-code platforms are the greatest opportunities for banks and insurers looking to swiftly launch new products, provide value to consumers, and keep up with rising customer expectations for digital experiences.

The following are the top five reasons why companies prefer low-code solutions:

Higher quality
  • Keeping human error to a bare minimum
  • A complete audit trail that complies with regulations
Productivity increase
  • Processes that are faster and more available
  • Employees can concentrate on activities that add value.
Cost reduction
  • Process expenses are lower, and the system is easily scalable.
  • Return on investment is quick.
Ease of implementation
  • No significant IT assistance is required.
  • Within 30 working days, preliminary results should be available.
Higher amount of confidence
  • Risk reduction and increased compliance


Cigniti works with a leading no-code platform provider and offers end to end digital solutions to BFSI customers. Cigniti’s no-code application testing is a solid, high-impact solution that leverages intrinsic technological experience and expertise and a deep grasp of client requirements. It is both practical and efficient, and it connects with the needs of the hour. It’s also faster and easier to deploy, manage, and roll out than you may expect. Cigniti is looking forward to assisting clients in making this trip a success.

Let us use our low-code solutions to help you transform your business. Please speak with one of our specialists right now!


  • Ramji Suman Rentapalli

    Suman has 10+ years of experience in quality assurance with special focus on Digital Banking. Within Cigniti, Suman is part of BFSI CoE team that leads enhancing domain competency and solution developments.

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