Digital trust is paramount for growth and sustainability in the Banking, Financial Services, and Insurance (BFSI) industries. As organizations rush to embrace digital transformation, the significance of digital trust cannot be overstated. Establishing digital trust involves a multifaceted approach encompassing robust cybersecurity, stringent data privacy measures, unwavering transparency, and ethical [...]
It’s Monday morning, and Sam woke up to a gentle sound on his phone. It’s not an alarm but his new financial pal—a voice-activated AI assistant. This friendly voice, tailored to his financial goals, provides a personalized morning briefing of his accounts, highlights upcoming bills, and even suggests budget-friendly [...]
In the growing digital landscape, it’s a significant challenge to meet and cope with customer expectations, changing trends, use of technology, and expand the user base for digital applications. Many applications today fail to realize their full potential because they do not consider the complete end-user requirements during the [...]
Even before the unprecedented times of COVID-19, disruption was the name of the game in the Banking, Financial, & Insurance services industries. Whether it be the well-established wave of digital transformation, ever-increasing customer expectations, evolving regulations or the proliferation of competition from the new entrants of digital-native challengers, there was [...]
A long-distance car ride needs a lot of prepping up before you even hit the road. Getting your fuel tanks filled up, checking the tires for tread and pressures, a look at the map from the starting point to the destination, maybe even identifying spots for refueling, making reservations [...]
Before we get there, we need to understand what is causing the whole turmoil and disruption in the banking industry. Yes, you guessed it right. It is FinTech. But what really is FinTech? Per Wiki, ‘Financial technology, also known as FinTech, is an economic industry composed of companies that use technology [...]
Digital technology’s impact on quality assurance in Banking Financial Services and Insurance (BFSI) is visible in a big way due to widespread adoption of smartphones, tablets, and social apps. These offer great ease to customers who can use digital channels for interacting with financial institutions from anywhere anytime. This [...]
