Telematics: Redefining the Future of Insurance Vamshi Krishna Kura2024-09-12T18:23:39+05:30IoT technologies are poised to transform traditional insurance business models, from how insurers engage with customers to the core risk assessment and management processes. In today’s hyperconnected world, the sheer volume of data available for risk pricing is growing unprecedentedly. With the proliferation of sensor-based smartphones, wearables, and smart [...] FacebookTwitterLinkedInEmail September 12, 2024 Read more...
Gen AI Reshaping E-Commerce: Impact on Product Descriptions, Customer Experiences, and Content Chris Velotta2024-05-20T17:58:48+05:30By 2030, the value of the Generative AI (Gen AI) sector is expected to grow to USD 110.8 billion. GenAI is predicted to be responsible for 10% of all data generation by 2025, a stark increase from under 1% in 2021 – Gartner. Gen AI is causing transformative changes [...] FacebookTwitterLinkedInEmail February 22, 2024 Read more...
Enhancing Customer Service with Generative AI in Core Banking Systems Vishnu Vardhan Vankayala2023-12-11T17:20:42+05:30Customer services now constitute one of the key distinguishing factors of banks in an ever-changing environment. With increasing customer requirements, banks must adopt and incorporate novel technological methods to provide customized services. A very promising technology in this regard is generative AI. Generative AI in core banking systems will [...] FacebookTwitterLinkedInEmail December 11, 2023 Read more...
Security APIs in Retail: Critical Role, Challenges and Solutions About Cigniti (A Coforge Company)2024-04-23T13:52:40+05:30 The domain retail sector is in a paradigm shift of digital transformation, with an anticipated 25% of global retail poised to migrate online by 2025. APIs facilitate digital-first shopping experiences in this evolving landscape, allowing retailers to swiftly adapt and enhance their systems. They empower retailers to extend services [...] FacebookTwitterLinkedInEmail September 21, 2023 Read more...
The Winning Retail Formula Today Is and Not or Chris Velotta2023-08-07T17:30:05+05:30In the Age of the Consumer, loyalty often equals the absence of something better. To sustain loyalty, we must continuously earn it in every interaction. That means today’s winning Retailers must provide: Price and Quality Assortment and Convenience Stores and Digital Pickup and Delivery Innovation and Trust Clearly, this is easier said than done. Delivering [...] FacebookTwitterLinkedInEmail August 7, 2023 Read more...
Modernizing the Customer Loyalty Landscape Deepakumar2023-01-24T11:43:43+05:30These days, we can’t complete a transaction in a retail store without “giving away” our contact number. This is true especially if the store is part of a retail chain that is spread across the region or country, and there are many stores present within the city a few [...] FacebookTwitterLinkedInEmail January 23, 2023 Read more...
Will Digital assurance be the heart of your Customer Engagement? Midhun Pingili2017-11-09T11:10:58+05:30Enterprises are undergoing a rapid Digital transformation journey as digitisation has become a mandate today as opposed to just being an innovative trend. Based on Industry estimates, spending on “Digital transformation” initiatives will increase to 40% to 50% of the overall IT budget by 2020. CXOs need to deliver [...] FacebookTwitterLinkedInEmail October 20, 2016 Read more...