The retail sector is in a paradigm shift of digital transformation, with an anticipated 25% of global retail poised to migrate online by 2025. APIs facilitate digital-first shopping experiences in this evolving landscape, allowing retailers to swiftly adapt and enhance their systems. They empower retailers to extend services like [...]
In the Age of the Consumer, loyalty often equals the absence of something better. To sustain loyalty, we must continuously earn it in every interaction. That means today’s winning Retailers must provide: Price and Quality Assortment and Convenience Stores and Digital Pickup and Delivery Innovation and Trust Clearly, this is easier said than done. Delivering [...]
These days, we can’t complete a transaction in a retail store without “giving away” our contact number. This is true especially if the store is part of a retail chain that is spread across the region or country, and there are many stores present within the city a few [...]
Enterprises are undergoing a rapid Digital transformation journey as digitisation has become a mandate today as opposed to just being an innovative trend. Based on Industry estimates, spending on “Digital transformation” initiatives will increase to 40% to 50% of the overall IT budget by 2020. CXOs need to deliver [...]
