CXaaS – Customer Experience (CX) Assurance as a Service About Cigniti (A Coforge Company)2022-07-28T14:59:04+05:30Building customer loyalty and satisfaction is the key for any customer experience leader to meet their company’s business goals and improve return on investment (ROI). However, many companies fall prey to just trying to fix their existing pain points instead of creating new innovative customer experience projects that really make a difference. According to a recent [...] FacebookTwitterLinkedInEmail April 22, 2021 Read more...
How to develop hyperpersonalized customer experiences About Cigniti (A Coforge Company)2020-12-04T00:20:54+05:30“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better” – Jeff Bezos, CEO, Amazon Gartner says organizations that focus their personalized messaging around helping consumers can expect [...] FacebookTwitterLinkedInEmail August 31, 2020 Read more...
Customer Experience Testing in Digital World Cigniti Technologies2022-07-26T18:24:42+05:30Digitization has pervaded almost every aspect of our personal as well as professional lives. This has made it necessary for the businesses to embrace and execute well-defined and well-planned Customer Experience Testing strategies in order to keep the customers loyal, satisfied, and happy. Difference between User and Customer Experience The [...] FacebookTwitterLinkedInEmail June 17, 2016 Read more...
