Modernizing the Customer Loyalty Landscape Deepakumar2023-01-24T11:43:43+05:30These days, we can’t complete a transaction in a retail store without “giving away” our contact number. This is true especially if the store is part of a retail chain that is spread across the region or country, and there are many stores present within the city a few [...] FacebookTwitterLinkedInEmail January 23, 2023 Read more...
Top 5 Ways Data Insights Can Transform the Insurance Industry Cigniti Technologies2022-12-05T19:43:20+05:30According to a McKinsey report, companies making intensive use of customer analytics are 2.6 times more likely to have a significantly higher ROI than their competitors. Intensive users of customer analytics are 23 times more likely to outperform their competitors in terms of new customer acquisition than non-intensive users, [...] FacebookTwitterLinkedInEmail December 5, 2022 Read more...
A Shift from Project Centric to Product Centric Operating Model Diwakar Konda2022-10-27T20:32:55+05:30“Good companies manage Engineering. Great companies manage Product.” – Thomas Schranz, CEO and Product at Blossom Over the past few decades, traditional approaches to software development have transformed from traditional waterfall methodologies to agile, which enabled development teams to focus on most viable products (MVP) for early stage demos with customers. [...] FacebookTwitterLinkedInEmail August 16, 2022 Read more...
Getting Started with the Digital Complexity Paradigm Chris Manuel2022-02-11T12:37:05+05:30A very belated Happy New Year to everyone, and as we enter 2022, here is to hope for a new horizon – or at least the return to a normal horizon (whatever normal means anymore)! Let’s start off the new year with a puzzler. (No reading ahead!) What household [...] FacebookTwitterLinkedInEmail February 10, 2022 Read more...