In 2022, we already saw the emergence of payment SaaS, the adoption of Blockchain Technology, and the evolution of Central Bank Digital Currency. We also saw new payment modes like Buy Now Pay Later, Biometric Authentication, and Biometric Payments and an increase in the use of AI and ML [...]
Digital technologies are fundamentally shifting how businesses across all industries operate and serve their customers, and insurance is no exception. Many insurers today offer innovative digital technologies to meet the needs of their consumers. So, whether you are looking for health, life, auto, or home insurance, there are a [...]
Contrary to what we see in the movies, artificial intelligence (AI) today is not capable of doing and learning everything on its own. It greatly and principally depends on the feedback that it gets from people. “Human in the Loop” (HITL) refers to the role of human feedback in [...]
These days, we can’t complete a transaction in a retail store without “giving away” our contact number. This is true especially if the store is part of a retail chain that is spread across the region or country, and there are many stores present within the city a few [...]
In today’s world, being connected anywhere and anytime is the most crucial aspect for anyone, and mobile phones as a device are one of the most critical enablers. With smartphones and internet connectivity, having access to content has become a click away. Purchase decisions and payment modes have been [...]
Have you ever thought about how you can make payments for a movie without standing in line or pay utility bills without stepping out of your home via Paytm or Google Pay? Yes, you can name many applications that make instant payments happen. But how is this happening? How [...]
According to a McKinsey report, companies making intensive use of customer analytics are 2.6 times more likely to have a significantly higher ROI than their competitors. Intensive users of customer analytics are 23 times more likely to outperform their competitors in terms of new customer acquisition than non-intensive users, [...]
Governance plays a pivotal role in any industry, domain, or technology, from operational governance to strategic governance. Any governance strategy can be effective only when you have the data for effective decision making and decision intelligence. With the advent of technology, decision support has evolved to decision augmentation and [...]
As the name suggests, CBDC is the central bank-issued digital currency. It is an electronic form of sovereign currency that will appear as a liability on a central bank’s balance sheet just like physical currency. Instead of printing money, the central bank, backed by the central government, issues electronic [...]
It is a very well-known fact that if we have to identify sectors that are the most volatile and sensitive to even a small trigger in the social, economic, or political environment, the list will not be complete without the airline industry. Recessions, pandemics, regulations, and the like have hit [...]
