Businesses need to reimagine the what and how of quality when they implement digital at scale. Quality today encompasses more than just functioning; it also includes customer experience and regulatory compliance. The path forward demands reimagining QA to ensure success in digital considering the increasing adoption of DevOps, Agile, [...]
Digital transformation has become inevitable for enterprises to stay agile and competitive. The omnichannel interfaces of software forming the core of digital transformation can be made secure by following digital assurance. According to Nigel Fenwick, VP, Principal Analyst at Forrester, “Business leaders now consider accelerating the shift to digital business as the [...]
James Marcus Bach, Founder and CEO of Satisfice, Inc. and trainer and consultant, says, “Testing is the process of comparing the invisible to the ambiguous, so as to avoid the unthinkable happening to the anonymous.” The recently released World Quality Report paints a rather positive picture of the state of testing and QA. As the [...]
As individuals, organizations, and nations across the world posed a strong front against the havoc wreaked by the COVID-19 pandemic, technology became their strong ally. With the help of digital transformation, next-gen technologies, and Quality Assurance services, we are finally saying goodbye to one of the most trying years. Here [...]
By the end of 2024, 75% of organizations will shift from piloting to operationalizing AI, predicts Gartner. Rita Sallam, distinguished research vice president at Gartner says, “To innovate their way beyond a post-COVID-19 world, data and analytics leaders require an ever-increasing velocity and scale of analysis in terms of [...]
Automation in software testing has been around for quite some time now. With the increasing expectations for faster releases and quick updates, manual software testing no longer cuts it. Therefore, organizations are shifting toward an automated way of software development and testing. Taking a look at the traditional automated software testing [...]
“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better” – Jeff Bezos, CEO, Amazon Gartner says organizations that focus their personalized messaging around helping consumers can expect [...]
Business coach David J. Greer says, “A customer talking about their experience with you is worth ten times that which you write or say about yourself.” The internet has opened multiple direct communication channels between a brand and its customer. Unlike the pre-internet era where a huge gap existed in [...]
Last month, Disney+ was launched and crashed on the same day due to several technical malfunctions that affected thousands of users. A Disney executive admitted that it was a ‘coding issue’ and they need to recode the application to meet the massive demand. This incident is just one of the [...]
Digital transformation requires a holistic transition in the organizational culture and mindset. This transition would involve breaking the habit of throwing things over the fence. Instead, a collaborative team culture, a quality-driven mindset, and a customer-centric approach to transformational practices would be needed. An enterprise cannot succeed in its digital [...]
