Artificial intelligence (AI) has emerged as a transformational force, converting many aspects of human existence. From simplifying daily activities to evolving industries, AI can change how we live, work, and communicate. However, AI’s growing use and integration into society have brought about severe concerns regarding accessibility and inclusivity due to [...]
52% of customers pay more for a product if they anticipate an easy shopping experience – PWC Adyen’s research reveals a $3.3 trillion global opportunity, representing the potential revenue shift from negative to positive shopping experiences for retailers. Businesses that excel in tailoring services to meet customer needs and desires are [...]
It will not be an overstatement to say that some of the most revolutionary breakthroughs have been driven by and taken place in the aviation industry. Decades ago, jet engines catapulted the airline industry out of capacity constraints, enabling it to carry many more It will not be an overstatement [...]
Who said IT Services Industry is not exciting anymore? As we have been witnessing, IT services industry is increasingly moving away from labor arbitrage models to innovation and automation driven, IP-led models that promise a hybrid approach to the way services companies can work. This is a good omen considering [...]
There’s online shopping. And then there’s multichannel retailing. “As online shopping continues to grow at the expense of store visits, the premium in the future will be on creating unique, brand-defining experiences that keep customers coming back—whatever the channel.” ~ PwC’s Annual Global Total Retail Consumer Survey February 2015. Multichannel retailing, [...]
