In the biotech industry, where precision, compliance, and user experience are critical, even minor technical glitches can have significant consequences. A leading biotech company specializing in rare diseases faced this very challenge when updating its web-based Request Management System (RMS). The RMS is crucial for managing requests, ensuring compliance with [...]
In the dynamic space of mobile app development, testing methodologies play a pivotal role in ensuring the quality and functionality of applications across diverse devices and platforms. Traditionally, on-premise physical device testing has been the norm, offering unparalleled insights into real-world scenarios. However, real device cloud testing has revolutionized [...]
Medical devices have been used for centuries but are only being regulated recently to ensure patient safety. Every medical device must meet the requirements of the regulations in a country or region before entering the market. Very recently, going digital has changed not only our lifestyles but also the [...]
In today’s market, where customers have numerous options, a superior user experience can differentiate a business from its competitors. A well-designed product or service that is easy to use, visually appealing, and meets user needs can attract and retain customers, giving the business a competitive edge. User Experience (UX) design [...]
Building customer loyalty and satisfaction is the key for any customer experience leader to meet their company’s business goals and improve return on investment (ROI). However, many companies fall prey to just trying to fix their existing pain points instead of creating new innovative customer experience projects that really make a difference. According to a recent [...]
“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better” – Jeff Bezos, CEO, Amazon Gartner says organizations that focus their personalized messaging around helping consumers can expect [...]
Accessibility is a human right. This is the crux of why each software application or web interface should be designed and developed keeping accessibility in mind. Tim Berners-Lee, the inventor of the World Wide Web, aptly said, “The power of the Web is in its universality. Access by everyone regardless [...]
There is a severe shortage of physicans and healthcare practitioners across the globe. In the United States alone, this shortage could reach up to 120,000 physicians by 2030. The patient to doctor ratio is extremely worrisome with only 40 doctors per 100,000 patients in rural areas and 53 physicians [...]
The race to reach faster to the market and to become a preferred choice for customers is putting tremendous pressure on enterprises across diverse business domains. Every brand is building up strategies to ensure better and much better customer experience. Considering the focus is on making a digital impact, [...]
According to a recent Gartner report, information security services, especially IT outsourcing, consulting and implementation services, will continue to be the fastest growing segment. The research further states that security services, especially IT outsourcing, consulting and implementation services, will continue to rise. Likewise, the worldwide software testing outsourcing market [...]
