As we venture deeper into the digital age, cloud infrastructure continues to evolve rapidly, pushing the boundaries of what’s possible for businesses and individuals. By 2025, cloud computing will not just be a tool but a cornerstone of innovation and efficiency, driving significant technological advancements. Let’s explore the critical trends [...]
The surge in data creation and interactions over the past few decades presents unprecedented challenges for organizations. Many are grappling with widely dispersed applications and data to navigate this data deluge. Gartner’s survey found that organizations with poor data quality would incur losses of an average of $15 million per [...]
As per recent research, within the next five years, 88% of organizations will integrate intelligent services into their offerings. Moreover, 43% of these organizations anticipate that over 20% of their revenue will be derived from intelligent services within the next three years. The two driving forces propelling the transition and [...]
In the highly competitive healthcare industry, optimizing operational efficiency and enhancing patient care are paramount. A leading healthcare provider in the APAC region, known for running one of the largest hospital chains, faced a significant challenge: a drop in inpatient volumes coupled with rising operating costs. The solution lay [...]
The Nvidia study found that AI has already been a game-changer for retailers, with 69% reporting an increase in annual revenue attributed to AI adoption and 72% of retailers that already use AI saying they experienced a decrease in operating costs. According to recent reports, the global AI in the retail market is expected to reach $40.74 billion [...]
Digital trust is paramount for growth and sustainability in the Banking, Financial Services, and Insurance (BFSI) industries. As organizations rush to embrace digital transformation, the significance of digital trust cannot be overstated. Establishing digital trust involves a multifaceted approach encompassing robust cybersecurity, stringent data privacy measures, unwavering transparency, and ethical [...]
In the ever-evolving landscape of wealth management, technology plays a pivotal role in determining the efficiency and effectiveness of operations. Wealth management firms, facing constant pressure to innovate and optimize, must continually evaluate their technological and business process landscapes for cost, time, and functionality efficiencies. This blog delves into [...]
Imagine finding yourself in an airport, receiving a message from your travel app: “Due to severe weather conditions, your flight is delayed by 3 hours. We anticipate your gate opening within the next hour. Here’s a $30 voucher for refreshments while you wait.” While this scenario might seem like something [...]
In today’s dynamic business world, seamless transitions between application life cycle management systems (ALM) are crucial for organizations striving to optimize workflows and enhance productivity. JIRA, a robust and versatile project management tool, often becomes the best choice for teams seeking efficient task management, issue tracking, and collaboration capabilities. Cloud [...]
According to Gartner’s Top Priorities for Customer Service Leaders -2024 – Three priority areas are Self Service, Gen AI, and Customer Journey Analytics. When delved into the primary concern, it became apparent that many customers abandon product or service issues rather than seek agent assistance if online solutions are unavailable. [...]
